Jobs at Top Hat

Own a regional account territory, prospect and develop relationships with professors and department leaders, demonstrate educational SaaS and digital textbook products, manage full sales cycles, negotiate and close new business, and collaborate with Customer Success, product, and marketing teams to grow revenue and support strong customer experiences.

Manages a higher-education sales territory across Wisconsin, Illinois, and St. Louis. Builds relationships with professors and department leaders, prospects accounts, conducts product demonstrations, presents solutions, negotiates, and closes new business for Top Hat’s SaaS and digital textbook products. Partners with Customer Success, Product, and Marketing teams to support customer experience and revenue growth. Requires extensive campus travel and local residency in the Greater Milwaukee area.

Manage a territory of colleges and universities, prospect professors and department leaders, demonstrate SaaS and digital textbook products, and close new business. The role involves full-cycle sales, including cold calling, discovery, demos, solution presentations, negotiation, and closing. Representatives collaborate with Customer Success, Product, and Marketing teams, work in a metrics-driven environment, and travel 40–50% of the time to campuses, with travel increasing to 75% during peak sales seasons.

Leads the Top Hat platform product portfolio, defining strategy, roadmap, market positioning, and business cases. Manages and coaches Product Managers, drives cross-functional execution, ships complex products, conducts customer discovery, and builds prototypes and pilots. The role requires technical fluency with SQL, APIs, BI, AI tools, and MCP integrations, plus strong executive communication, financial analysis, and experience delivering products in fast-paced environments.

Own a territory of colleges and universities, prospect professors and department leaders, demonstrate Top Hat’s SaaS and digital textbook products, and manage the full sales cycle from cold outreach through negotiation and closing. Partner with Customer Success, Product, and Marketing teams to improve customer outcomes and revenue. The role includes seasonal travel to campuses throughout the assigned New England territory.

Build and improve scalable full-stack products for higher education, owning initiatives across the software development lifecycle from discovery through release. Collaborate with Product, Design, and Engineering in a cross-functional Scrum team, experiment with AI technologies, resolve bugs, complete tickets, and deliver reliable, tested, user-focused features.

Lead design and delivery of scalable backend features, mentor engineers, ensure operational excellence and system reliability, collaborate cross-functionally, and drive architecture and automation improvements.

Lead and mentor an engineering team to deliver high-quality web and mobile products. Own performance management, strategic planning, backlog prioritization, cross-functional collaboration with Product and Design, technical excellence, and conflict resolution. Drive continuous improvement in architecture, code quality, and team processes.