Teams at Top Hat

Leads the Top Hat platform product portfolio, defining strategy, roadmap, market positioning, and business cases. Manages and coaches Product Managers, drives cross-functional execution, ships complex products, conducts customer discovery, and builds prototypes and pilots. The role requires technical fluency with SQL, APIs, BI, AI tools, and MCP integrations, plus strong executive communication, financial analysis, and experience delivering products in fast-paced environments.

Own a territory of colleges and universities, prospect professors and department leaders, demonstrate Top Hat’s SaaS and digital textbook products, and manage the full sales cycle from cold outreach through negotiation and closing. Partner with Customer Success, Product, and Marketing teams to improve customer outcomes and revenue. The role includes seasonal travel to campuses throughout the assigned New England territory.

Build and improve scalable full-stack products for higher education, owning initiatives across the software development lifecycle from discovery through release. Collaborate with Product, Design, and Engineering in a cross-functional Scrum team, experiment with AI technologies, resolve bugs, complete tickets, and deliver reliable, tested, user-focused features.