Search the 15 jobs at Tomofun | Furbo Pet Camera

As a Visual Designer, you will collaborate with the global marketing team to design marketing materials for digital ads, brand websites, and email marketing, ensuring alignment with brand style and trends.

As an Online Customer Service Representative at Tomofun, your key responsibilities include providing accurate product guidance and support to customers, addressing pre-sales and post-sales inquiries through email and live chat, and collecting user feedback to enhance product and service offerings. You will be crucial in maintaining customer satisfaction and contributing to the company's success in the pet technology sector.

As an HR Intern at Tomofun, you will assist in the recruitment process by screening resumes, inviting candidates, and coordinating interviews. You will support the HR team in executing recruitment strategies and initiatives, while contributing to a vibrant, collaborative workplace focused on innovative technology for pet owners.

As an Online Customer Support Specialist at Tomofun, you will assist customers by addressing their concerns related to Furbo pet cameras through email and real-time chats. You will provide guidance on product features, troubleshoot technical issues, and gather customer feedback to improve services and products. Strong communication skills and empathy for pet owners are essential for effectively resolving user inquiries.

The IT Engineer will optimize office meeting systems, install and troubleshoot hardware and software, manage network architecture, handle user accounts, support IT helpdesk requests, and assess new technologies for implementation.

The intern will manage daily operations of social media platforms (IG/FB), assist with advertising on these platforms, optimize website content for user experience, and help execute project tasks.

Join Tomofun as a Senior Software Engineer in Test, collaborating with product management and development teams to ensure quality in IoT products. Responsibilities include test planning, creating manual and automated test cases across various domains (mobile, backend, etc.), troubleshooting, and aiding in test tool development.

As an Online Customer Support Intern at Tomofun, you will assist customers with using Furbo pet cameras, provide product information, support the customer service team, and maintain customer relations while promoting a positive brand image.

As a Backend Engineer, you will develop and maintain backend APIs using Python or Golang, manage AWS infrastructure with AWS CDK, and enhance monitoring systems and CI/CD workflows for efficiency.

As a Senior Data Engineer, you will design, build, and maintain data infrastructures, develop ELT processes, ensure data quality and security, contribute to data product architecture, mentor junior engineers, and collaborate with data analysts to provide actionable insights.

As a UI/UX Designer, you will design and deliver user experiences for Tomofun's products, transform wireframes into UI designs, and optimize the Furbo app based on usability tests. You'll collaborate with cross-functional teams to ensure high-quality designs and champion Design Thinking in the process.

As an IT Helpdesk, you will optimize office meeting systems, install and troubleshoot hardware and software, maintain network structure, manage accounts, provide first-line technical support, and assist with new technology evaluations.

Tomofun is seeking a Software Engineer in Test to be responsible for product testing and planning, writing test cases for various platforms, performing root cause analysis and troubleshooting, and collaborating with development teams. The ideal candidate should be familiar with programming languages, have a high interest in IoT/AI/Pet industries, possess good communication skills, and have experience in Scrum teams and software testing.

As the Digital Campaign Manager, you'll lead digital marketing efforts in the APAC region, focusing on Australian and Singapore markets. Responsibilities include collaborating on marketing strategies, executing digital campaigns, optimizing ad performance, analyzing data for decision-making, and identifying growth opportunities.

The role involves supporting digital marketing operations on Amazon, including listing optimization, sales performance analysis, and managing promotions. The candidate will adapt strategies based on platform changes and collaborate with teams on brand-aligned marketing strategies.