Jobs at Tommy's

Develops and manages internal and external corporate communications across email, intranet, social media, digital signage, video, newsletters, press releases, and media channels. Responsibilities include writing and editing content, managing electronic press kits, coordinating media events and site openings, maintaining stakeholder contact lists, supporting professional messaging, tracking communications results, and representing the brand publicly. The role requires strong writing, organization, collaboration, confidentiality, and Microsoft Office proficiency.

Builds strategic partnerships with national retailers to expand franchise car wash sites. Responsibilities include prospecting, managing the franchise sales pipeline, delivering presentations and Franchise Disclosure Documents, coordinating Discovery Days and agreements, maintaining prospective client relationships, tracking sales metrics, and collaborating with legal, marketing, real estate, and project management teams. Travel to client meetings and tradeshows is required as needed.

Manages relationships with private-label detergent customers across the United States through quarterly visits, product support, staff training, and issue resolution. Supports detergent program startups, product testing, documentation, cost-per-car analysis, and collaboration with support and startup teams. Also contributes to new business development and program growth. The role requires strong communication, organization, customer service, independent work, and extensive domestic travel by car and plane.

Develops and programs SCADA and car wash control systems, including timing, equipment operation, sensing, safety, communications, and process control. Establishes control standards, configuration profiles, startup procedures, and troubleshooting documentation. Tests and validates product performance, prepares quality documentation, and supports wash-site operations. Requires industrial controls programming experience, system configuration skills, sensor and actuator implementation, and collaboration across departments.

Receives and unloads inbound freight, including flatbed and container shipments, while operating forklifts and other material-handling equipment. Verifies counts, materials, damage, and documentation against purchase orders; enters receipts into the ERP; coordinates with purchasing, logistics, fabrication, quality control, and warehouse teams; quarantines nonconforming materials; maintains inventory accuracy, dock organization, safety, and 5S standards. The role also supports storage optimization, returns, cycle counts, and warehouse operations.

Leads integrated retail marketing measurement and strategy across promotions, signage, digital advertising, paid media, PR, creative, and franchise marketing. Builds dashboards, evaluates campaigns and customer journeys, leads competitive intelligence and consumer research, and translates multi-channel data into strategic recommendations. Partners with marketing leadership and franchisees, supports campaign planning and budget allocation, and builds a culture of measurement, accountability, and cross-channel alignment.

Owns the Microsoft security stack, monitors and investigates security alerts, maintains identity, endpoint, and M365 security controls, and leads PCI compliance activities. The role also administers accounts and permissions, deploys workstations, provides technical support, develops security training, and leads technology and security projects. It requires strong cybersecurity knowledge, communication, organization, judgment, and initiative in an office-based environment with limited travel.

Develop and manage a pipeline of prospective franchisees across the western United States. Source and qualify candidates, present franchise opportunities, explain unit economics and disclosure documents, coordinate Discovery Days and agreement execution, and nurture relationships through signing. Collaborate with legal, marketing, real estate, and project management teams while tracking conversion metrics and improving recruitment strategies. The role requires travel to meetings, tradeshows, and events.

Build and maintain relationships with private-brand detergent customers through quarterly visits, product support, wash-quality assistance, and staff training. Manage detergent program startups, support product testing, create SOPs and cost analyses, and collaborate with internal teams to resolve customer issues. The role also supports new business development and requires extensive travel throughout the United States, including driving and overnight trips.

Leads IT Support Technicians, owns the helpdesk queue, manages user accounts and access through Microsoft Entra ID, administers devices with Microsoft Intune, maintains software and hardware inventories, supports security initiatives, and analyzes platform usage to improve business functionality and processes.

Develops and programs industrial controls systems for high-capacity car wash operations. Responsibilities include writing control logic, configuring timing and equipment operation, maintaining safety systems, documenting standards and troubleshooting procedures, testing product performance, and issuing quality support materials. The role also supports wash sites and requires collaboration across departments in warehouse, office, and assembly environments.

Designs, implements, and manages learning and development programs, including onboarding, leadership training, e-learning, training calendars, learning materials, reporting, and program evaluation. Partners with organizational leaders, manages training budgets and platforms, maintains training paths and libraries, tracks program metrics, gathers feedback, and drives continuous improvement across company-wide development initiatives.

Leads product design engineering from concept through launch, creating CAD models, drawings, prototypes, test apparatuses, and data-driven evaluations. Provides technical direction and mentoring, manages product categories and projects, researches technologies, identifies design flaws, ensures safety and material standards, collaborates with suppliers and stakeholders, and maintains design records and schedules.

Build and maintain relationships with private-brand detergent customers across the United States through quarterly visits, product support, staff training, and wash-quality assistance. Manage detergent program startups, support product testing, develop SOPs and cost analyses, and collaborate with internal teams to resolve customer issues. The role also supports new business development and requires extensive domestic travel, including driving and flying to customer locations.

Coordinates inbound and outbound LTL and international freight, including rate shopping, quoting, bills of lading, pickup scheduling, and shipping claims. Supports fulfillment and sales by ensuring accurate, timely deliveries. Picks products and parts, assists with warehouse and production activities, operates forklifts and pallet jacks, and performs housekeeping. Requires logistics, shipping and receiving, and forklift experience in a fast-paced warehouse environment.

Tommy’s is accepting general-interest applications for future opportunities across engineering, manufacturing, operations, marketing, finance, franchise development, real estate, and other functions. Applicants should submit a resume, describe the work they enjoy, and identify areas for career growth. The company will retain applications and contact candidates when suitable openings become available.

Leads the strategy, design, implementation, and evaluation of company-wide learning and development programs. Responsibilities include onboarding, leadership development, eLearning, workshops, training calendars, learning platforms, budgets, reporting, training libraries, and continuous improvement. The role collaborates with organizational leaders, facilitates training, tracks program effectiveness, and manages learning paths to improve employee performance and business results.