Teams at TLC Worldwide

Lead change and release processes from concept through post-implementation review. Plan and coordinate release cycles, ensure governance and compliance, manage risks and stakeholder communications, provide training and support, and apply Agile and ITIL best practices to minimise operational disruption.

Lead sustainable revenue growth across strategic regional clients by expanding accounts, closing high-value and multi-year deals, developing commercial strategies, and improving adoption of scalable solutions. Build long-term client partnerships, oversee forecasting and revenue planning, influence cross-functional teams, and balance client value with profitability. The role requires strong commercial judgment, negotiation, analytical, planning, and relationship-management skills in a global matrix organization.

Leads strategic client relationships and integrated loyalty, rewards, and engagement campaigns for enterprise clients. Responsibilities include campaign delivery, stakeholder management, performance analysis, reporting, budgeting, profitability, account growth, pitches, and coaching junior account staff. The role partners with creative, digital, operations, rewards, and vendor teams to deliver measurable commercial results across multiple industries and markets.