Jobs at Tines

Manage strategic enterprise customer accounts from onboarding through adoption, expansion, and renewal. Develop success and account plans, drive automation use cases, conduct executive business reviews, identify risks and expansion opportunities, coordinate internal resources, and advise stakeholders on Tines workflows. Translate customer needs to Product and Engineering teams while building customer advocacy and strengthening long-term partnerships.

Owns the DealHub and Salesforce quote-to-cash systems, including configuration, administration, product catalogs, pricing rules, workflows, templates, integrations, governance, testing, and data quality. Partners with Sales, Deal Desk, Finance, and Legal to translate business needs into scalable solutions. Manages implementation partners, contributes to platform roadmaps, maintains documentation and delivery standards, and mentors junior analysts.

Lead Tines’ monetization, pricing, packaging, and commercial strategy for its enterprise B2B SaaS platform. Research customer value, willingness to pay, market trends, and competitive alternatives; develop pricing models and recommendations; manage the pricing roadmap; support complex enterprise deals; and partner cross-functionally to implement approved changes. The role also measures commercial outcomes, advises senior leadership, and builds a small pricing strategy team.

Owns the full sales compensation cycle for approximately 350 go-to-market employees, including crediting, calculations, payouts, disputes, plan design, quotas, incentives, and reporting. Manages CaptivateIQ, ensures Salesforce data integrity, supports quote-to-cash transformation, and develops compensation strategy for a changing consumption-based pricing model. Leads and coaches a small analyst team while partnering with Sales, Revenue Operations, Finance, People, Systems, and Deal Desk.

The Strategic Account Executive will develop and grow enterprise accounts across the Pacific Northwest. Responsibilities include prospecting, building demand, managing complex sales cycles, closing transactions, developing channel and technology alliance relationships, collaborating with Solutions Engineering and internal teams, and providing customer feedback to product and go-to-market groups. The role requires selling technical SaaS solutions to security and IT executives, building territories from scratch, achieving sales targets, and traveling approximately 25%.

Own complex, cross-functional revenue analysis spanning go-to-market, sales, RevOps, finance, and product. Partner with senior leaders, translate ambiguous business questions into actionable analysis, build data models and repeatable processes, improve data quality, and use AI and automation to reduce manual work. Help prioritize analytical work across the analyst team and communicate findings to technical and non-technical stakeholders.

Lead enterprise deployments of Tines, integrating the platform with customer systems and configuring workflows. Drive adoption through training, workshops, troubleshooting, and executive communication. Identify new use cases, expand platform value, maintain strategic customer relationships, and communicate customer insights to Engineering, Product, and go-to-market teams. The role requires strong Python development, production LLM and AI experience, autonomous ownership, and 20–40% travel to customer sites.

Own post-sales strategic relationships and retention across high‑value enterprise accounts. Drive net retention, customer health, and expansion by aligning technical delivery (FDEs, solutions architects) with executive business goals, leading QBRs/EBRs, building scalable CS playbooks, and partnering closely with Sales to identify and close upsell and renewal opportunities.

Process and manage high-volume quotes, order forms, and approvals in CPQ; support sales reps on pricing and packaging; maintain Salesforce deal data; route approvals and manage order processing; escalate non-standard deals; partner with Legal, Finance, and Sales; improve CPQ tooling (DealHub).

Own Tines’ national Federal partner strategy and build its SLED partner strategy. Develop business plans with resellers, distributors, systems integrators, services partners, and technology alliances while driving partner-sourced pipeline, revenue, and account outcomes. Collaborate with sales, engineering, marketing, services, and operations teams to advance opportunities, leverage procurement routes, enable partners, and maintain performance measurement. This remote U.S. role requires frequent travel and strong Federal public-sector expertise.

Prospect and qualify outbound leads for North America, build targeted outreach using email and social selling, collaborate with Account Executives to generate pipeline, learn the Tines product and sales tools, meet pipeline goals, and develop toward revenue leadership.

Sell Tines' automation platform to enterprise Security and IT stakeholders in the DMV territory. Prospect and close complex deals, collaborate with BDRs, Solutions Engineering, channel/tech partners and cross-functional teams, build territory plans, generate demand, and achieve quarterly targets. Role requires regular in-person meetings in the DMV and ~25% travel.

Lead strategic, consultative customer engagements to operationalise automation and AI at scale. Drive Success Planning, verified outcomes, executive alignment, adoption, renewals, expansion, and cross-functional orchestration while mentoring peers and shaping Customer Success operations across the ANZ region.

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

Lead partner-facing pre-sales efforts to evangelize and demo the Tines automation platform for public sector customers. Build partner enablement, drive technical evaluations, gather product feedback, mentor SEs, and collaborate with sales, product, marketing, and engineering. Travel up to 30% and influence partner strategy and solution delivery.

Lead and scale global paid acquisition across search, social, display, review sites, communities, retargeting, and emerging channels. Develop strategy, optimize campaigns, manage budgets and agencies, partner cross-functionally to drive qualified pipeline, improve attribution, and continuously test using data and AI-enabled workflows.