Jobs at Tines

Lead and grow a Solutions Engineering team in the Eastern US, partner with Sales and cross-functional teams to drive pre-sales strategy, execute account technical activities, coach engineers, and act as regional technical escalation and leader to deliver measurable business outcomes.

The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.

Lead scaling and performance of backend job processing and code execution systems. Write and review well-tested code, own features to production, improve throughput and multitenant fairness, mentor engineers, and influence technical direction across the stack.

The role involves developing narratives and go-to-market strategies for Tines' platform in regulated industries, focusing on federal clients, compliance, and product positioning. Responsibilities include crafting messaging, creating marketing materials, and collaborating with teams to enhance market presence.

The Workplace Experience Coordinator manages office operations, onboarding, and events, ensuring a high-quality employee and guest experience while collaborating with various teams.

The Brand Web Designer will create web assets, ensure brand consistency, collaborate with teams, and contribute to web design projects from start to finish.

The Customer Experience Operations Analyst role involves building systems for Customer Experience ops, managing Planhat, refining processes, and driving initiatives to enhance data-driven decisions and process optimization.

The Content Marketing Manager will oversee content strategy, manage production of long-form assets, evolve social media strategies, and create engaging content that drives brand awareness and pipeline growth.

The Principal, Public Sector Compliance Program Manager will oversee compliance programs for federal and public sectors, ensuring alignment with regulations and internal processes while managing risks and stakeholder collaboration.

The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.

As a Technical Support Engineer, you will troubleshoot technical issues, provide customer support, and enhance customer experiences through API integrations and workflow documentation.

As Principal Growth Marketer, you will drive paid acquisition strategies, enhance pipeline generation systems, optimize inbound growth, and build effective measurement frameworks for marketing performance.