Jobs at Tines

Build, operate, and secure the AWS GovCloud environment for federal customers: implement repeatable IaC, manage container image pipelines and FIPS-hardening, ensure observability and assessment-readiness (FedRAMP/CMMC), produce audit evidence and runbooks, support on-call escalations, and enable engineering to deploy safely within compliance boundaries.

Drive customer adoption, onboard and support technical customers, identify expansion opportunities, manage renewals and risk mitigation, translate technical needs to product/engineering, and deliver strategic account plans and reviews.

Build and scale global People Ops systems and processes, administer HR tech stack, automate HR workflows with AI, manage onboarding/offboarding, payroll/benefits vendor oversight, ensure global compliance, and create SOPs and self-service documentation.

The Content Marketing Manager will oversee content strategy, manage production of long-form assets, evolve social media strategies, and create engaging content that drives brand awareness and pipeline growth.

Build and harden product features and tooling for AWS GovCloud, ensuring security, auditability, and compliance. Implement GovCloud-specific authentication, logging, observability, and developer tooling; analyze and remediate security gaps; mentor engineers; support federal self-hosted customers and on-call escalations.

The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.

As Principal Growth Marketer, you will drive paid acquisition strategies, enhance pipeline generation systems, optimize inbound growth, and build effective measurement frameworks for marketing performance.

As a Technical Support Engineer, you will troubleshoot technical issues, provide customer support, and enhance customer experiences through API integrations and workflow documentation.

Lead and grow a Solutions Engineering team in the Eastern US, partner with Sales and cross-functional teams to drive pre-sales strategy, execute account technical activities, coach engineers, and act as regional technical escalation and leader to deliver measurable business outcomes.

The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.

Lead scaling and performance of backend job processing and code execution systems. Write and review well-tested code, own features to production, improve throughput and multitenant fairness, mentor engineers, and influence technical direction across the stack.

The role involves developing narratives and go-to-market strategies for Tines' platform in regulated industries, focusing on federal clients, compliance, and product positioning. Responsibilities include crafting messaging, creating marketing materials, and collaborating with teams to enhance market presence.

The Workplace Experience Coordinator manages office operations, onboarding, and events, ensuring a high-quality employee and guest experience while collaborating with various teams.