Jobs at TierPoint

The Senior Accountant manages month-end close activities, including journal entries, reconciliations, financial analysis, and GAAP-compliant reporting. The role prepares audit schedules, supports budgeting and forecasting, delivers ad hoc analysis, oversees accounting for power and facility maintenance, and improves processes. It requires strong communication, organization, analytical skills, and advanced Excel proficiency in a hybrid corporate environment.

Leads Salesforce platform governance, configuration, enhancements, backlog prioritization, release planning, and roadmap management. Partners with architects, technology teams, business stakeholders, and senior leaders to define requirements, solve complex process problems, mitigate delivery roadblocks, and improve end-to-end business outcomes. Oversees application lifecycle activities, process performance, troubleshooting, root-cause analysis, and solution implementation while providing informal team leadership and strategic guidance.

Generates new business and expands existing accounts by prospecting, managing sales pipelines, and selling infrastructure, cloud, managed services, and security solutions. Builds client and partner relationships, conducts consultative sales activities, prepares proposals, collaborates with technical teams, maintains CRM records, provides forecasts, and meets recurring-revenue and sales targets across an assigned regional territory.

Generates new business and expands existing accounts by prospecting, developing client relationships, identifying technology needs, and selling data center, cloud, managed services, and security solutions. Maintains sales pipelines and forecasts, delivers proposals and presentations, collaborates with technical and partner teams, meets recurring-revenue targets, and supports client retention. The role is home-office based but limited to specified regional markets and requires regular territory travel.

Supports the Legal Department and business operations by preparing and reviewing contracts, maintaining contract records and databases, communicating contract status and obligations, and assisting with contract lifecycle management. The role works cross-functionally with CLM, CPQ, and CRM platforms, manages confidential information, coordinates department initiatives, and handles multiple priorities in a fast-paced office environment.

Provides 24x7 operational support for managed Linux customer environments, including installation, incident resolution, patching, escalation support, documentation, customer communication, and process automation. Collaborates with operations and architecture teams to maintain service availability and resolve high-severity incidents.

Senior Client Executive responsible for selling infrastructure, cloud, managed services, and security solutions to mid-market and enterprise customers. Duties include prospecting, developing territory and account plans, building executive relationships, managing consultative full-cycle sales, achieving recurring revenue targets, forecasting, maintaining CRM discipline, leveraging technology partners, and expanding existing accounts. The role is home-office based but requires local candidates in the Miami and Fort Lauderdale market, with regular territory travel as needed.

Provides first-line global help desk support for incidents, desktop issues, and proprietary applications. Receives calls, creates and updates tickets, troubleshoots issues using technical documentation, monitors service queues and SLAs, dispatches providers, manages escalations, documents resolutions, and communicates with customers and engineering teams. Supports knowledgebase maintenance and internal system monitoring while delivering professional customer service.

Build and lead the company’s SEO and AEO strategy, including technical optimization, keyword research, content planning, audits, reporting, and conversion improvement. Analyze organic performance, site health, user journeys, and algorithm changes while partnering with marketing and content teams. Manage the website content roadmap, recommend improvements, enable cross-functional SEO best practices, and drive organic traffic and brand growth.

Senior Client Executive responsible for selling infrastructure, cloud, managed services, and security solutions to mid-market and enterprise organizations. The role involves prospecting, developing territory and account plans, building executive relationships, managing consultative sales cycles, expanding existing accounts, leveraging partners, maintaining CRM pipeline discipline, forecasting bookings, and achieving recurring revenue goals across the New England market.

Provides customer service and administrative support in a 24/7 data center environment. Serves as a contact for clients, vendors, and internal teams; coordinates meetings, manages calendars, prepares reports, meeting minutes, and presentations, and supports cross-functional projects. Requires strong communication, organization, judgment, multitasking, and proficiency with Microsoft Office and Windows applications.

Protects revenue integrity through customer account reviews, dispute investigations, contract and pricing validation, revenue leakage analysis, financial adjustments, reporting, and root-cause analysis. Supports billing operations by investigating discrepancies, improving processes, maintaining billing and order-to-cash knowledge, and implementing billing controls. Partners with Finance, Billing Operations, Sales, Customer Success, Legal, and Contract Administration.