Search the 7 jobs at Tia

The Front Desk Associate ensures a hospitable patient experience at Tia Clinic, collaborating with the care team and maintaining smooth operations. Responsibilities include greeting patients, educating them about services, performing administrative tasks, and handling facility maintenance while delivering excellent customer service.

The Care Coordination Supervisor will oversee a team ensuring exceptional member interactions, optimize processes, and maintain high-quality service delivery. The role involves ensuring efficient communication between patients, healthcare providers, and internal teams, while managing complex member issues and implementing process improvements.

The Senior Product Manager, Growth will drive customer acquisition and engagement by optimizing conversion points while leading growth experiments and demand-generation initiatives. This role works with multiple teams to enhance user experience and lifetime engagement through data-driven strategies.

The Senior Product Manager, Growth will develop and execute strategies for customer acquisition and engagement, focusing on optimizing conversion rates and user interaction. The role involves conducting growth experiments, A/B testing, data analysis, and collaborating with design and marketing teams to enhance user experience and member value.

As the Senior Product Manager of Growth, you'll shape customer acquisition and engagement strategies, optimize website and membership funnels, and drive sustained user interaction through data-driven approaches. You'll manage growth experiments, work with cross-functional teams, and focus on improving member engagement and lifetime value.

The Billing Coordinator at Tia will assist members in their healthcare journey by managing billing communications, resolving claims issues, and ensuring an efficient care coordination process. Responsibilities include collaborating with medical professionals and insurance payers, troubleshooting tech issues, and documenting communications to improve workflows and member experiences.

The Director, Market Strategy & Operations oversees patient-centered clinic operations, focusing on capacity planning, care margin optimization, and enhancing patient experience. This role involves developing operating plans, utilizing data-driven solutions to improve performance metrics, and collaborating on strategic initiatives to optimize clinic efficiency.