ThriveCart
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The Sales Development Representative will generate and qualify new leads, conduct cold outreach, schedule meetings for the sales team, and manage CRM records. This role involves collaborating with sales and marketing teams to align messaging and tracking key performance indicators.
As a Tier One Customer Support Specialist, you will handle incoming support tickets, resolve straightforward technical issues, escalate complex problems, and maintain clear communication with customers to ensure high satisfaction levels.
The Customer Onboarding Specialist will guide new customers through the onboarding process, ensuring familiarity with ThriveCart's features. Responsibilities include conducting sessions for around 120 customers monthly, developing onboarding materials, providing ongoing support, and collaborating with teams to enhance customer satisfaction and gather feedback.
As a Product Manager at ThriveCart, you'll drive the development of our platform, focusing on product strategy, feature prioritization, and cross-functional collaboration. You will integrate AI/ML technologies for enhanced user experience and lead market analysis and product launches to ensure successful adoption.
As a Product Manager at ThriveCart, you will develop the product roadmap, prioritize features, collaborate with cross-functional teams, integrate AI/ML technologies, optimize user experience, and lead product launches to enhance the platform's capabilities and meet customer needs.