Jobs at Thought Machine

The Head of Product Partnerships leads Thought Machine's partner ecosystem, focusing on ecosystem strategy, commercial agreements, team management, and market alignment to drive growth and innovation.

The Client Success Managing Director oversees regional Client Success operations, P&L responsibility, client relationships, and team management, driving operational efficiency and successful client outcomes while utilizing AI tools.

Forward Deployed Engineers at Thought Machine deliver technical solutions by embedding with clients, managing project lifecycles, coding production systems, and facilitating client success with technological implementations.

The Forward Deployed Engineer collaborates with client engineering teams to implement and enhance Thought Machine Vault products, ensuring technical success and smooth delivery. Responsibilities include writing production-quality code, integrating with various systems, addressing technical issues, and providing input for product improvements, while maintaining client relationships through effective communication and problem-solving.

The Sales Director will drive new business development in mid-market and challenger banks, exceed sales targets, and enhance brand growth in EMEA.

Lead planning and delivery of complex, multi-team engineering programmes. Set milestones, coordinate cross-functional teams, communicate priorities across the company, drive outcomes, improve processes and tooling, and ensure quality and reliability within a modern microservice-based stack.

Design, build and maintain infrastructure tooling for deployment, observability, orchestration, disaster recovery and CI/CD to support scalable, highly available production systems and customer integrations.

Lead efforts to win Tier 1 APAC banks by developing targeted proposals, building executive relationships, generating pipeline, exceeding sales targets for software and services, partnering with marketing and product teams, and executing a Tier 1-focused APAC sales plan.

Provide 24/7 technical support for a cloud-native banking SaaS product: triage and resolve client issues, analyse logs and observability data, provision and manage cloud infrastructure, perform upgrades, and collaborate with engineering and client teams to ensure incident resolution and product rollout.

Run and maintain production infrastructure for Thought Machine's cloud-native core banking and payments SaaS. Automate fleet management, disaster recovery, backups and capacity planning; participate in design reviews, on-call rotations, and reliability-focused feature design. Mentor team members and maintain operational documentation and runbooks.

Own new-business sales within AMER for Tier 2-5 banks: generate and qualify leads, build stakeholder consensus, exceed software licensing and services targets, collaborate with sales engineering and marketing, and design regional expansion and go-to-market plans to scale growth among mid-market and challenger banks.

Build and maintain production-ready infrastructure tooling and automation for deployment, observability, orchestration, backup/disaster recovery, and CI/CD integrations to support scalable, highly available services.

Lead new business sales across AMER for Tier 2-5, regional, and challenger banks. Own prospecting, stakeholder mapping, and pipeline management to exceed software licensing and services targets. Develop market expansion plans, craft high-impact proposals, and coordinate with sales engineering, delivery, and marketing to accelerate deals and build regional brand presence.

As a Full Stack Engineer, design and implement features across the stack, ensuring security and performance. Collaborate with various engineering teams, write tests, and manage the full project lifecycle from requirements to production.

Design, implement and maintain scalable, performant microservices; write automated unit and integration tests; manage deployments from testing to production; collaborate with engineering teams; translate customer requirements into deliverables and tickets.

Back End Engineers at Thought Machine develop scalable microservices, write automated tests, manage deployments, and translate customer needs into actionable tasks. They collaborate with other engineering teams to ensure coherent feature additions.

Lead resolution of high-priority cloud incidents across hosted and self-managed Vault deployments. Mentor junior engineers, build tooling and automation, perform root cause analysis, improve observability and support processes, and act as the technical owner for enterprise relationships to enhance platform stability and client outcomes.

Build end-to-end features across frontend and backend, design scalable secure services, write automated tests, debug to production, translate customer requirements, and collaborate across cross-functional teams.

Lead and manage a team of engineers to deliver the product roadmap; collaborate with Product and Client Services; participate in design reviews; measure team impact; contribute to product strategy and engineering initiatives; perform hands-on coding, code reviews, and support career development and recruitment.

The Account Director will drive commercial growth in Latin America by managing client accounts, ensuring renewals, identifying new opportunities, and fostering relationships with key stakeholders. They will collaborate with internal teams to ensure client satisfaction and provide updates on progress while analyzing client usage and forecast metrics to drive revenue.