Jobs at Thought Machine

The Client Success Managing Director oversees regional Client Success operations, P&L responsibility, client relationships, and team management, driving operational efficiency and successful client outcomes while utilizing AI tools.

Forward Deployed Engineers at Thought Machine deliver technical solutions by embedding with clients, managing project lifecycles, coding production systems, and facilitating client success with technological implementations.

The Forward Deployed Engineer collaborates with client engineering teams to implement and enhance Thought Machine Vault products, ensuring technical success and smooth delivery. Responsibilities include writing production-quality code, integrating with various systems, addressing technical issues, and providing input for product improvements, while maintaining client relationships through effective communication and problem-solving.

Design, build and maintain infrastructure tooling for deployment, observability, orchestration, disaster recovery and CI/CD to support scalable, highly available production systems and customer integrations.

Build and maintain production-ready infrastructure tooling and automation for deployment, observability, orchestration, backup/disaster recovery, and CI/CD integrations to support scalable, highly available services.

Lead new business sales across AMER for Tier 2-5, regional, and challenger banks. Own prospecting, stakeholder mapping, and pipeline management to exceed software licensing and services targets. Develop market expansion plans, craft high-impact proposals, and coordinate with sales engineering, delivery, and marketing to accelerate deals and build regional brand presence.

Lead client-facing architecture for Vault-based core banking and payments transformations across presales and delivery. Define target architectures, design end-to-end solutions, advise on migration and non-functional requirements, create AI agents to accelerate delivery, train client teams, produce architectural collateral, and feed product roadmap insights to Thought Machine.

Consult with banks on Vault-based core banking and payments modernisation across pre-sales and delivery. Design target architectures, migrations, and transition states; present to senior stakeholders, create client collateral, deliver training, and feedback product requirements. Use AI agents to accelerate architectural deliverables.

The Account Director will drive commercial growth in Latin America by managing client accounts, ensuring renewals, identifying new opportunities, and fostering relationships with key stakeholders. They will collaborate with internal teams to ensure client satisfaction and provide updates on progress while analyzing client usage and forecast metrics to drive revenue.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.

Design, implement and maintain scalable, performant backend microservices for Thought Machine's Vault. Write automated unit and integration tests, debug deployments from testing to production, collaborate with other engineering teams, and translate customer requirements into deliverable tickets.

The Account Director will drive client engagement, manage relationships, support project delivery, and uncover new opportunities within banking clients.

The Senior Back End Engineer will design and implement scalable microservices, manage deployments, and translate customer requirements into development tasks, focusing on high-quality code. They will collaborate with other teams and participate in client-facing projects.

As a Sales Engineer, you will conduct product demos, lead workshops, gather market insights, and build relationships with clients, showcasing the value of our cloud technology solutions in banking and fintech.

Back End Engineers at Thought Machine develop scalable microservices, write automated tests, manage deployments, and translate customer needs into actionable tasks. They collaborate with other engineering teams to ensure coherent feature additions.

As a Senior Full Stack Engineer, you will design and implement features, ensuring security, performance, and user experience across frontend and backend systems, while collaborating with cross-functional teams and translating client requirements into actionable tasks.

Design, implement and maintain scalable, performant microservices; write automated unit and integration tests; manage deployments from testing to production; collaborate with engineering teams; translate customer requirements into deliverables and tickets.

As a Full Stack Engineer, design and implement features across the stack, ensuring security and performance. Collaborate with various engineering teams, write tests, and manage the full project lifecycle from requirements to production.

As an Engineering Manager at Thought Machine, lead and manage engineers on cloud-native projects, contribute to product strategy, and enhance team development.

The Site Reliability Engineer at Thought Machine will maintain production systems, support product teams, implement disaster recovery strategies, and collaborate on engineering challenges to enhance the reliability of SaaS products.