Jobs at Thought Machine

Embeds with client engineering teams to design, build, test, and deploy production-ready banking technology implementations. Develops integrations, tooling, data pipelines, and product extensions using Python or Go. Troubleshoots distributed systems, databases, messaging, containers, and cloud infrastructure. Provides technical consulting and presales support, translates requirements into delivery plans, owns client outcomes, and channels client feedback into product improvements. Travel to client sites may comprise up to 25% of the role.

Develop and execute product partnership strategies that expand product capabilities and market opportunities. Identify complementary partners, evaluate technical fit, shape joint propositions, create go-to-market plans and collateral, lead partner workshops, manage relationships, coordinate commercial activities, and track partnership success. The role requires strong knowledge of core banking, payments, cloud platforms, banking markets, technology trends, relationship management, presentations, and project management.

Lead an AI platform engineering team that builds cloud-native tools and platforms enabling employees to use AI safely and productively. Manage engineers, own technical deliverables and roadmap strategy, conduct design reviews and code reviews, perform hands-on development, measure platform impact, and support career development, recruitment, and engineering-wide initiatives.

Run and maintain production infrastructure for Thought Machine's cloud-native core banking and payments SaaS. Automate fleet management, disaster recovery, backups and capacity planning; participate in design reviews, on-call rotations, and reliability-focused feature design. Mentor team members and maintain operational documentation and runbooks.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.

Design, build and maintain infrastructure tooling for deployment, observability, orchestration, disaster recovery and CI/CD to support scalable, highly available production systems and customer integrations.

Lead new business sales across AMER for Tier 2-5, regional, and challenger banks. Own prospecting, stakeholder mapping, and pipeline management to exceed software licensing and services targets. Develop market expansion plans, craft high-impact proposals, and coordinate with sales engineering, delivery, and marketing to accelerate deals and build regional brand presence.

Lead a global partnerships team to build and scale a partner ecosystem that accelerates product adoption, drives ARR growth, architects commercial deals and GTM playbooks, enforces partner technical standards, aligns product and market strategy, and expands regional presence across NA, EMEA, LATAM and APAC.

The Account Director will drive commercial growth in Latin America by managing client accounts, ensuring renewals, identifying new opportunities, and fostering relationships with key stakeholders. They will collaborate with internal teams to ensure client satisfaction and provide updates on progress while analyzing client usage and forecast metrics to drive revenue.

Consult with banks on Vault-based core banking and payments modernisation across pre-sales and delivery. Design target architectures, migrations, and transition states; present to senior stakeholders, create client collateral, deliver training, and feedback product requirements. Use AI agents to accelerate architectural deliverables.

Lead client-facing architecture for Vault-based core banking and payments transformations across presales and delivery. Define target architectures, design end-to-end solutions, advise on migration and non-functional requirements, create AI agents to accelerate delivery, train client teams, produce architectural collateral, and feed product roadmap insights to Thought Machine.

Plan and execute internal and client-facing events globally, including venue research, supplier management, stakeholder coordination, budgeting, guest communications, onsite delivery, and post-event evaluation. Manage event documentation, contracts, invoices, swag inventory and fulfillment, and weekly company all-hands meetings. Requires strong event management, communication, budgeting, organization, problem-solving, and stakeholder management skills.

Design, implement and document technical and operational security controls for cloud and on-prem systems. Build continuous control assurance (audit) tooling, support client security queries and audits, maintain ISMS/BCMS and help achieve certifications like ISO27001, PCI-DSS and SOC 2.

Design, implement and maintain scalable, high-performance backend microservices. Write automated unit and integration tests, manage deployments from testing to production, collaborate with other engineering teams, translate customer requirements into deliverables, and work on client-facing scoping and delivery.

Lead design and delivery of cloud-native preventative and detective controls, build automation to audit IaC and infrastructure, develop security tooling, perform threat modeling and security reviews, mentor engineering teams, and drive security capability projects across cloud and product platforms.

Lead application security for cloud-native banking products: perform threat modeling, design reviews, vulnerability assessments, pen-testing, automation of security tooling, and consult across SDLC to protect data and ensure regulatory/privacy compliance.

Design, build and maintain cloud-native preventative and detective security controls, develop security tooling and automation, perform threat modelling and security reviews, and mentor engineering teams to maintain secure production infrastructure.

Lead application security for Thought Machine by performing threat modeling, design reviews, vulnerability assessments, and security testing. Drive product security strategy, tooling selection and automation, advise development teams, and ensure data privacy and regulatory considerations are integrated across the software development lifecycle.

Lead planning and delivery of complex, multi-team engineering programmes. Set milestones, coordinate cross-functional teams, communicate priorities across the company, drive outcomes, improve processes and tooling, and ensure quality and reliability within a modern microservice-based stack.

Lead efforts to win Tier 1 APAC banks by developing targeted proposals, building executive relationships, generating pipeline, exceeding sales targets for software and services, partnering with marketing and product teams, and executing a Tier 1-focused APAC sales plan.