Jobs at Thought Machine

Forward Deployed Engineers at Thought Machine deliver technical solutions by embedding with clients, managing project lifecycles, coding production systems, and facilitating client success with technological implementations.

The Account Director will drive commercial growth in Latin America by managing client accounts, ensuring renewals, identifying new opportunities, and fostering relationships with key stakeholders. They will collaborate with internal teams to ensure client satisfaction and provide updates on progress while analyzing client usage and forecast metrics to drive revenue.

Consult with banks on Vault-based core banking and payments modernisation across pre-sales and delivery. Design target architectures, migrations, and transition states; present to senior stakeholders, create client collateral, deliver training, and feedback product requirements. Use AI agents to accelerate architectural deliverables.

Lead client-facing architecture for Vault-based core banking and payments transformations across presales and delivery. Define target architectures, design end-to-end solutions, advise on migration and non-functional requirements, create AI agents to accelerate delivery, train client teams, produce architectural collateral, and feed product roadmap insights to Thought Machine.

Design, implement and maintain scalable, performant backend microservices for Thought Machine's Vault. Write automated unit and integration tests, debug deployments from testing to production, collaborate with other engineering teams, and translate customer requirements into deliverable tickets.

The Forward Deployed Engineer collaborates with client engineering teams to implement and enhance Thought Machine Vault products, ensuring technical success and smooth delivery. Responsibilities include writing production-quality code, integrating with various systems, addressing technical issues, and providing input for product improvements, while maintaining client relationships through effective communication and problem-solving.

The Account Director will drive client engagement, manage relationships, support project delivery, and uncover new opportunities within banking clients.

Lead planning and delivery of complex, multi-team engineering programmes. Set milestones, coordinate cross-functional teams, communicate priorities across the company, drive outcomes, improve processes and tooling, and ensure quality and reliability within a modern microservice-based stack.

Lead efforts to win Tier 1 APAC banks by developing targeted proposals, building executive relationships, generating pipeline, exceeding sales targets for software and services, partnering with marketing and product teams, and executing a Tier 1-focused APAC sales plan.

As a Sales Engineer, you will conduct product demos, lead workshops, gather market insights, and build relationships with clients, showcasing the value of our cloud technology solutions in banking and fintech.

Provide 24/7 technical support for a cloud-native banking SaaS product: triage and resolve client issues, analyse logs and observability data, provision and manage cloud infrastructure, perform upgrades, and collaborate with engineering and client teams to ensure incident resolution and product rollout.

Own new-business sales within AMER for Tier 2-5 banks: generate and qualify leads, build stakeholder consensus, exceed software licensing and services targets, collaborate with sales engineering and marketing, and design regional expansion and go-to-market plans to scale growth among mid-market and challenger banks.

Run and maintain production infrastructure for Thought Machine's cloud-native core banking and payments SaaS. Automate fleet management, disaster recovery, backups and capacity planning; participate in design reviews, on-call rotations, and reliability-focused feature design. Mentor team members and maintain operational documentation and runbooks.

As a Senior Full Stack Engineer, you will design and implement features, ensuring security, performance, and user experience across frontend and backend systems, while collaborating with cross-functional teams and translating client requirements into actionable tasks.

The Sales Director will drive new business development in mid-market and challenger banks, exceed sales targets, and enhance brand growth in EMEA.

As a Full Stack Engineer, design and implement features across the stack, ensuring security and performance. Collaborate with various engineering teams, write tests, and manage the full project lifecycle from requirements to production.

Back End Engineers at Thought Machine develop scalable microservices, write automated tests, manage deployments, and translate customer needs into actionable tasks. They collaborate with other engineering teams to ensure coherent feature additions.

The Site Reliability Engineer at Thought Machine will maintain production systems, support product teams, implement disaster recovery strategies, and collaborate on engineering challenges to enhance the reliability of SaaS products.

The Senior Back End Engineer will design and implement scalable microservices, manage deployments, and translate customer requirements into development tasks, focusing on high-quality code. They will collaborate with other teams and participate in client-facing projects.

Lead resolution of high-priority cloud incidents across hosted and self-managed Vault deployments. Mentor junior engineers, build tooling and automation, perform root cause analysis, improve observability and support processes, and act as the technical owner for enterprise relationships to enhance platform stability and client outcomes.