Jobs at Thorlabs, Inc.

Develop and maintain OEM and key account relationships in the Northeast US, drive new business and solution development, qualify technical needs, coordinate internal engineering and manufacturing resources, negotiate contracts, manage CRM pipeline and forecasting, provide market feedback, and travel frequently to customers and trade shows.

Translate customer needs into product requirements for laser and spectroscopy systems. Test and validate prototypes, support production and demos, author technical content, provide customer training and support, capture feedback, and maintain CRM/ERP records to guide product improvements.

Support and improve production processes for photonics products: plan layouts, implement lean/Six Sigma methods, train production staff, transfer new products to production, perform root-cause analysis on returns, create process documentation, design jigs/fixtures, and assist engineering changes to improve manufacturability and capacity.

Set up and operate CNC milling and turning equipment to machine precision components per inch and metric drawings. Program and run machines (G/M codes, Virtual Gibbs), inspect and measure parts, troubleshoot dimensional issues, perform routine machine maintenance, and meet production schedules and quality/safety standards.

Assist senior engineers to improve production processes: troubleshoot assembly issues, support new product transitions, collect test and route-time data, maintain work instructions, perform incoming inspections, apply quality tools (FMEA), and help ensure ISO-compliant processes in a manufacturing environment.

Design and develop embedded firmware and software for precision photonics instruments, including microcontroller firmware, RTOS/bare-metal systems, GUI applications, debugging with lab tools, architecture planning, documentation, production support, and mentoring junior engineers.

The Financial Reporting Manager is responsible for accurate financial statement preparation, domestic general ledger analysis, and consolidation of subsidiary financials, along with guidance on accounting procedures and controls.

Lead and supervise a production area to meet volume, quality, and safety goals. Hire, train, and manage staff; maintain workflow, resolve quality issues, support continuous improvement, manage supplies and schedules, and partner with engineering and facilities on maintenance and process improvements.

Supervise and train production personnel to meet volume, quality, and safety targets. Manage staffing, performance, workflow, quality checks, inventory of consumables, and coordinate with Engineering, Production Planning, and Purchasing to ensure on-time delivery and continuous improvement.

Support product regulatory compliance by liaising with vendors, validating component classifications (RoHS, REACH, TSCA, PFAS, Conflict Minerals), entering data into D365, determining finished-goods compliance from BOMs, partnering with Engineering and Purchasing, and responding to customer compliance requests.

Lead and manage the Application Development team responsible for custom development, integrations, automation, QA, DevOps and low-code solutions. Coordinate delivery, prioritize work, coach team members, perform hands-on development and troubleshooting, design integrations using Azure/Azure Functions/Dynamics 365/Power Platform, enforce SDLC and CI/CD best practices, and collaborate with stakeholders to deliver and support enterprise application solutions.

Design and develop analog and digital electronics, firmware, and integrated systems for precision scientific instruments. Perform schematic capture, PCB layout, prototyping, debugging, testing, vendor management, and documentation while collaborating with mechanical, optical, and software teams.

Design and develop high-performance optical cavities and locking technologies, lead product development from concept to production, build internal optical metrology and characterization systems, produce test documentation and reports, and provide customer-facing technical support and project coordination for optical assemblies.

Set up and operate CNC milling and turning machines to produce precision components to inch and metric specifications. Read blueprints, program machines (G/M code), inspect parts, troubleshoot dimensions, perform routine machine maintenance, and support on-time deliveries while following safety and quality standards.

Translate customer needs into product requirements for lab electronics. Test and benchmark prototypes, build demos, author technical content, handle customer technical inquiries, capture feedback at trade shows, and maintain ERP/CRM records to support product development and customer success.

Operate and maintain MOCVD/MBE reactors to grow III-V epitaxial materials, characterize films (XRD, PL, Hall, CV), optimize processes, document procedures, perform development and troubleshooting, ensure safety and quality, and coordinate with production and senior staff.

Program, set up and run 3- and 5-axis milling (and with training, turning and Wire EDM) to produce precision components. Use Vericut simulation, collaborate with R&D and manufacturing to improve manufacturability, validate parts with metrology, maintain machine efficiency, perform preventative maintenance, and participate in continuous improvement and 5S.

The Analytics Engineering Supervisor leads the design and management of analytics models and metrics, ensuring consistency and scalability, while also translating business needs into actionable analytics assets and KPIs.

Thorlabs is hiring across various roles including engineering, manufacturing, and customer support at their Ely facility. Opportunities for training and career progression are highlighted.

Provide technical pre-sales support to international research and industry customers, identify new market opportunities, manage the CRM sales pipeline, give product demos at conferences, gather market feedback for R&D/marketing, and support outside sales with onsite technical expertise.