Jobs at Thndr App

Provide Arabic- and English-language customer support through chat for non-investor and investor users. Assist with onboarding, KYC, deposits, withdrawals, stock orders, mutual funds, transactions, fees, settlement, and dividends. Investigate issues, resolve inquiries, manage escalations, collaborate with internal teams, and identify recurring problems to improve customer experience and processes.

Architects and maintains secure, scalable, highly available AWS and on-premise infrastructure. Leads Docker and Kubernetes strategy, hybrid networking, CI/CD automation, Terraform and Terragrunt infrastructure-as-code, monitoring, observability, and alerting. Collaborates across development, security, and data teams, drives DevOps roadmaps, supports production releases, and mentors junior engineers while ensuring fintech security and compliance best practices.

Lead application, infrastructure, cloud, and product security through threat modeling, secure development practices, penetration testing, red teaming, vulnerability research, incident response, security monitoring, and vulnerability management. Partner with engineering and infrastructure teams, implement security controls, manage security tools and bug-bounty activities, and mentor security professionals.

Leads Thndr’s operations function across trading, financial operations, and account opening. Owns settlement, reconciliation, corporate actions, mutual fund processing, funding operations, incident management, operating models, automation, and team development. Partners with Product, Technology, Compliance, exchanges, clearing houses, asset managers, and banks to scale reliable operations across markets and asset classes.

Leads application, infrastructure, cloud, and DevSecOps security initiatives. Responsibilities include threat modeling, secure development lifecycle implementation, penetration testing, red teaming, vulnerability research and management, incident response, security monitoring, tool integration, security architecture, and mentoring. The role partners closely with product, engineering, infrastructure, and business stakeholders to improve security controls and coordinate incident remediation.

Own backend domains end to end, leading cross-squad projects, setting technical direction, and maintaining service health. Design resilient distributed systems with idempotency, retries, fallbacks, and contained failures. Improve observability, quality, SLOs, and incident response while partnering closely with product, operations, compliance, finance, and customer experience teams. Help expand fintech products into new markets.

Manage revenue accounting across entities, products, markets, and currencies. Responsibilities include revenue recognition under IFRS 15, billing, collections, receivables, settlements, reconciliations, month-end close, reporting, tax and audit support, and process improvement. The role investigates discrepancies, collaborates with Finance, Operations, Product, and Engineering, and improves controls and automation as the business expands.

Lead Thndr KSA’s trading, settlement, custody, and funding operations. The role oversees the full trade lifecycle, safeguards client assets and money, manages reconciliations, builds scalable policies and processes, automates operations, and ensures CMA compliance. The successful candidate will have extensive Saudi securities operations experience, knowledge of Tadawul, Edaa, and Muqassa, leadership experience at a licensed institution or custodian, and eligibility for CMA registration.

Design, build, and operate reliable backend services for deposits, withdrawals, settlement, reconciliation, and financial integrations across Egypt and the UAE. Own system correctness, reliability, observability, testing, and on-call operations. Integrate with banks, payment gateways, payment providers, exchanges, and asset managers while handling failures safely. Collaborate with finance and operations teams and help expand money movement infrastructure into Saudi Arabia.

Lead the technical direction, development, operation, and reliability of high-throughput market-data feed services across multiple markets. Own system SLOs, observability, failover, infrastructure, databases, performance, and technical-debt priorities. Mentor engineers and raise engineering quality through design reviews, code reviews, pairing, and operational discipline. The role requires deep distributed-systems expertise and experience operating low-latency, highly reliable production systems.

Design, build, and operate low-latency, highly reliable market data feed services. Ensure availability during upstream failures, own SLOs and on-call, optimize performance, choose appropriate data stores (Redis, ClickHouse, Postgres), and drive reliability and operational excellence while mentoring peers.