Teams at Thndr App

Provide Arabic- and English-language customer support through chat for non-investor and investor users. Assist with onboarding, KYC, deposits, withdrawals, stock orders, mutual funds, transactions, fees, settlement, and dividends. Investigate issues, resolve inquiries, manage escalations, collaborate with internal teams, and identify recurring problems to improve customer experience and processes.

Architects and maintains secure, scalable, highly available AWS and on-premise infrastructure. Leads Docker and Kubernetes strategy, hybrid networking, CI/CD automation, Terraform and Terragrunt infrastructure-as-code, monitoring, observability, and alerting. Collaborates across development, security, and data teams, drives DevOps roadmaps, supports production releases, and mentors junior engineers while ensuring fintech security and compliance best practices.

Lead application, infrastructure, cloud, and product security through threat modeling, secure development practices, penetration testing, red teaming, vulnerability research, incident response, security monitoring, and vulnerability management. Partner with engineering and infrastructure teams, implement security controls, manage security tools and bug-bounty activities, and mentor security professionals.