Teams at The/Studio

Own the website, conversion optimization, lifecycle communications, email programs, positioning, and messaging. Build customer journeys, onboarding, reorder and win-back flows, conduct customer research, run A/B tests, collaborate with design and engineering, and measure conversion and repeat revenue. The role requires independent end-to-end ownership of marketing initiatives and close partnership with leadership, sales, product, and an AI sales agent.

Own post-sales customer success for SMB and mid-market accounts, guiding clients through custom product development and manufacturing. Responsibilities include onboarding, coordinating clients with design and factory teams, identifying and resolving bottlenecks, providing product guidance, tracking account health and production milestones in HubSpot, gathering customer feedback, and identifying upselling and expansion opportunities.

Own paid acquisition across Google and Meta, managing a $100k-plus monthly Google Ads account and building Meta from scratch. Responsibilities include audience research, AI-assisted creative development, unit economics, tracking, attribution and incrementality testing, reporting, new-channel launches, and freelancer or agency management. The role requires optimizing for new-customer revenue, CAC, margin and LTV across multiple countries while using AI workflows to accelerate research, analysis and creative production.