Manage client relationships, ensuring quality care, conducting assessments, evaluating client needs, and collaborating with teams to enhance the client experience. Responsible for documentation, quality assurance, complaint resolution, and compliance with regulations.

The Staffing Assistant supports the Staffing team with service delivery, client relationships, and caregiver recruitment. Responsibilities include maintaining accurate caregiver records and managing caregiver teams.

The Coordinator, National On-Call is responsible for managing inbound tickets, delivering customer service, maintaining records, and resolving issues while ensuring effective communication and documentation with caregivers and clients.

The Coordinator, National On-Call manages customer inquiries, delivers exceptional service, maintains records, resolves issues, and supports teamwork for client care.

The Coordinator manages inbound tickets, provides customer service to caregivers and clients through calls and emails, maintains records, and resolves tickets, guiding teams with effective communication and documentation.

Manage client relationships and delivery of care, ensuring client satisfaction through assessments, communication, and quality assurance. Handle escalations and ensure compliance with regulations while seeking opportunities for business growth.

The Client Success Manager specializes in managing client relationships, ensuring quality care, and enhancing the client experience through effective communication and service delivery, while also overseeing compliance and responding to client needs.

The Staffing Assistant supports the Staffing team with service delivery, client management, and caregiver recruitment and retention, ensuring high operational quality.

The Staffing Manager oversees caregiver performance management, including hiring, training, and compliance with employment laws. They ensure proper staffing and support for caregivers, and communicate with clients and families for relationship management.

The Workers' Compensation Specialist manages claims, ensures compliance with laws, coordinates with medical providers, and enhances workplace safety through training and partnerships. Responsibilities include documentation and audits.

The Coordinator will manage inbound tickets, deliver customer service via phone/email, maintain records, resolve issues, and support field teams.

The Client Success Manager oversees day-to-day client relationships, ensuring quality care, conducting assessments, and managing client satisfaction while communicating effectively with teams and stakeholders.

The role involves managing inbound tickets, providing customer service via phone and email, maintaining records, resolving issues, and supporting field teams.

The On Call Coordinator manages inbound tickets, delivers customer service to caregivers and clients, maintains records, and resolves inquiries effectively.

The Client Success Manager oversees client relationships and care delivery, ensuring satisfaction through assessments, communication, and quality assurance.

Lead and coordinate Accounts Payable operations, ensuring timely processing of invoices and compliance with GAAP while supporting audit requests and internal controls.

The General Manager oversees operations, client relations, and team management while ensuring profitability and quality care. Responsibilities include financial performance, client acquisition, and team development.

The Staffing Manager supervises caregivers, manages staffing cases, maintains records, and collaborates with HR on performance and support. The role requires strong leadership in caregiver performance management, training, and ensuring compliance with policies.

The Staffing Manager supervises caregivers, manages performance, coordinates training and hiring, ensures compliance with regulations, and supports staff retention and client relationships.

The General Manager oversees operations, financial performance, and client relations for TheKey, leading teams to deliver quality care and ensuring client satisfaction while contributing to strategic growth.