TheKey
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The Administrative Assistant will support day-to-day operations, assist field care managers and office staff, handle customer service via phone and video, liaise with corporate departments, monitor billing information, onboard new clients, and perform additional duties as assigned.
The Senior BI Marketing Analyst will support marketing teams by analyzing customer behavior, identifying marketing opportunities, and measuring campaign success. Responsibilities include providing analytics and visualizations, collaborating with stakeholders for data accuracy, and utilizing project management techniques for business intelligence projects.
The Staffing Manager trains and supervises caregivers, conducts performance evaluations, manages schedules, and ensures quality care compliance. This role facilitates communication between caregivers and administrative staff and supports caregiver training and retention initiatives, while also overseeing payroll and documenting client concerns.
The Financial Project Manager will oversee and lead continuous improvement initiatives, manage projects including mergers and acquisitions, coach team members, and report on project statuses. They will use methodologies like Lean and Six Sigma to enhance business processes and deliver financial benefits while fostering collaboration across the organization.
The Client Success Manager at TheKey is responsible for ensuring high-quality, consistent care for clients by maintaining care plans, monitoring care delivery, and building strong relationships with clients and their support systems. This role involves reassessing client needs, improving care experiences, and ensuring satisfaction and retention through collaboration with team members and community resources.