Jobs at The Wright Center for Community Health

Reviews and processes provider requests for patient orders, testing, and referrals; coordinates scheduling and follows up on outstanding documents, results, and patient needs. Communicates with patients, providers, staff, and outside facilities while linking documents to patient charts. Supports clinical teams, protects confidential health information under HIPAA, and ensures timely, accurate continuity of care.

Provides high-level administrative and project support to the COO and VP of Human Resources. Responsibilities include calendar, travel, and expense management; executive liaison work; operational metric compilation; initiative and meeting coordination; action-item tracking; HRSA site-visit documentation; SOP version control; presentations and communications; and confidential support for leadership and community stakeholders.

Provides HIV/AIDS case management for individuals transitioning from incarceration to the community. Conducts assessments, develops care plans, coordinates medical and social services, supports treatment adherence, facilitates reentry planning, advocates for clients, maintains records, and collaborates with correctional facilities, healthcare providers, and community organizations.

Serve as front‑desk point of contact for patients: schedule and register visits, verify insurance, manage copays and cash accounts, maintain EMR records, scan and triage charts, answer phones, support extended hours and cross‑site coverage, and ensure HIPAA and compliance with center policies.

Associate Counsel coordinates legal risk detection and mitigation, oversees non-clinical compliance, HIPAA privacy and security, insurance, risk management, litigation support, and safe event reporting. The role develops policies, audits protected health information access, manages compliance training, ensures provider licensing and malpractice coverage, investigates incidents, and advises organizational leaders on legal and risk matters.

Executive leader overseeing graduate medical education operations, accreditation, policy governance, compliance, financial management, staffing, scheduling, learner lifecycle administration, and clinical-academic integration. The role manages GME performance metrics, ACGME reviews, institutional policies, resident recruitment and onboarding, affiliation agreements, cost-center reconciliation, stipends, contracts, and operational improvement initiatives while supporting faculty, residents, fellows, and educational leaders.

Coordinates Ryan White Part C medical case management and eligibility services for people living with HIV/AIDS. Conducts eligibility assessments and recertifications, advocates for healthcare and social-service access, coordinates appointments and follow-up care, manages financial assistance applications, maintains CAREWare and electronic medical records, collaborates with providers and community agencies, and ensures accurate documentation, reporting, and program compliance.

Serve as front-office point of contact delivering patient registration, scheduling, insurance verification, check-in/out, EMR data entry, triage creation, phone management, payment collection, and patient assistance while ensuring HIPAA and clinic compliance.

Lead pharmacy and vaccine financial operations including reimbursement reconciliation, third‑party A/R monitoring, financial reporting, vaccine billing workflow coordination, and process improvements. Liaise across Pharmacy, Revenue Cycle, Finance, payers, TPAs and vendors to ensure accurate claim routing, payment reconciliation, audit support, and 340B-related activities.

Serve as Legal Operations Lead: administer Compliatric, manage contract intake/triage and SLAs, track expirations/renewals, audit outside counsel invoices, maintain document retention and legal repositories, oversee legal spend, and provide administrative support for investigations and audits.

Provide high-level confidential administrative support to the SVP overseeing legal, governance, compliance, and advocacy. Manage complex calendaring, high-volume email triage, meeting preparation and minutes, executive deliverables tracking, departmental financials, timecards, and travel. Serve as primary liaison with internal leaders, board members, counsel and external partners while maintaining strict confidentiality and cross-training with other executive assistants.

Provide clinical support, care coordination, and patient outreach in an infectious disease clinic. Duties include medication administration, lab coordination, vaccinations, transition-of-care follow-up, documentation in the EMR, maintaining registries, and supporting retention and quality-improvement initiatives for HIV, Hepatitis C, and other infectious disease patients.

Serve as the health center front-office point of contact, handling patient scheduling, registration, insurance verification, copay collection, EMR data entry/scanning, phone triage, and patient intake/checkout. Ensure compliance with HIPAA, insurance authorization rules, Medicare ABNs, sliding fee and outreach programs, participate in extended hours rotations, and provide cross-location coverage to support patient access.

Perform payment posting, denial posting and follow-up, reconcile deposits, prepare refunds, research and correct claims, use online payer resources and EMR tools, and maintain aged receivables within 90 days while supporting revenue cycle tasks and customer service.

Manage and resolve outstanding accounts receivable by researching denials, resubmitting claims, posting payments, correcting billing errors, communicating with payers/patients/facilities, identifying trends, preparing refunds/write-off recommendations, creating reports, training staff, and supporting revenue cycle goals.

Manage inpatient and outpatient claim creation, submission, follow-up, appeals, and denial resolution. Verify payer rules (Medicare/Medicaid/commercial), respond to inquiries, maintain HIPAA compliance, support billing education, implement payer bulletin changes, and assist revenue cycle process improvements.

Manage inpatient and outpatient claims processing end-to-end: create and submit clean claims, follow up on denials and appeals, resolve patient and payer billing issues, ensure compliance with Medicare/Medicaid and payer rules, contribute to billing/coding education, use online verification tools, and maintain HIPAA confidentiality.

Lead HR functions including employee relations, HRIS administration, recruitment, compliance, reporting, training, and strategic HR initiatives. Partner with leadership to implement HR systems, manage performance processes, conduct investigations, oversee unemployment and regulatory reporting, and support opening new clinical sites. Serve as HRIS super-user, deliver manager training, and drive data-informed HR programs to foster an inclusive workforce.

Post and reconcile insurance and patient payments, process denials and adjustments, follow up on aged receivables, prepare refunds and deposits, use online payer resources and EMR tools, and support revenue cycle tasks to maintain accurate billing operations.

Manage coding, billing, and compliance for inpatient/outpatient claims and CCM billing. Oversee coding and training teams, ensure timely clean claims, audit documentation, monitor AR, implement education and compliance programs, and liaise with providers and payers to maximize reimbursement and regulatory adherence.