Teams at The Oncology Institute of Hope and Innovation

Provides front-office support in outpatient oncology clinics by greeting and checking in patients, collecting payments, gathering health information, scheduling appointments, answering calls, and maintaining confidentiality. The role requires working across multiple clinic locations and includes clerical and clinical support duties. A high school diploma or GED is required; Spanish-English bilingual ability and one year of medical receptionist experience are preferred.

Supervises front-office clinic staff and supports smooth outpatient oncology operations. Resolves patient issues, coordinates with physicians and staff, manages changing priorities, and promotes patient satisfaction. The role requires EMR and medical terminology knowledge, familiarity with insurance coverage, strong communication skills, and Spanish-English bilingual proficiency. Candidates must have prior healthcare supervisory experience, a Medical Assistant diploma, and a high school diploma or GED.

The HR Business Partner advises clinical and operational leaders on employee relations, workplace investigations, performance management, compliance, coaching, workforce planning, talent development, engagement, and organizational effectiveness. The role analyzes workforce metrics, supports change management and mergers, partners with legal and HR teams, and contributes to enterprise HR initiatives. Regular travel within assigned markets may be required, with up to 25% travel.