Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better. For more information, visit www.starlingoncology.com.
At Starling Oncology, leadership is about more than managing—it’s about making a difference. As a Front Office Supervisor, you’ll guide and support our team to ensure smooth clinic operations, exceptional patient care, and a welcoming environment for every patient who walks through our doors. Your ability to lead, communicate, and problem-solve directly impacts the quality of care we provide, helping us fulfill our mission to heal and empower patients through compassion, innovation, and state-of-the-art oncology care. Thrive in a collaborative, patient-centered environment where your leadership, expertise, and dedication are recognized, valued, and empowered.
The ideal candidate is a driven, charismatic, task-oriented, outgoing, logical thinking, multi-tasker who is willing to go the extra mile to make sure our patients are treated with the highest level of care. Must be a fast learner, possess amazing communication skills, and have excellent phone etiquette. Experience with EMR systems and Microsoft Office is essential.
Major Responsibilities:
The supervisor will work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Major functions include the supervision of staff and serving as a resource to our patients.
Required:
- Two years of team building skills to include prior supervisory lead experience in a Healthcare setting.
- Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
- Working knowledge of EMR systems
- Ability to manage patient issues to achieve resolution. Ability to respond to changing priorities and deadlines.
- Skill in working independently and following through on assignments with minimal direction and in setting priorities, which accurately reflect the relative importance of assignments.
- Ability to accept directions from supervisors and act promptly.
- Knowledge of medical terminology.
- Working knowledge of medical insurance plans and types of coverage provided.
- Other duties as assigned.
Required Qualifications:
Successful completion of Medical Assistant Diploma program
High school graduate or GED
Bilingual in Spanish and English
Job Type: Full-time
The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
Skills Required
- Two years of team-building experience, including prior supervisory or lead experience in a healthcare setting
- Ability to work effectively and professionally with patients, physicians, and staff
- Working knowledge of EMR systems
- Ability to manage patient issues and achieve resolution
- Ability to respond to changing priorities and deadlines
- Ability to work independently, prioritize assignments, and follow through with minimal direction
- Ability to accept direction and act promptly
- Knowledge of medical terminology
- Working knowledge of medical insurance plans and coverage types
- Successful completion of a Medical Assistant diploma program
- High school diploma or GED
- Bilingual Spanish and English proficiency
- Excellent communication and phone etiquette
- Microsoft Office experience
What We Do
Founded in 2007, The Oncology Institute of Hope and Innovation (NASDAQ: TOI) is a leader in value-based oncology, delivering highly specialized cancer care in the community setting. The company provides cutting-edge, evidence-based treatments to over 1.9 million patients through a network of more than 100 clinics. TOI integrates precision medicine, clinical trials, and compassionate support to improve long-term health outcomes and patient experiences.
