Jobs at The McPherson Companies, Inc.

Manages equipment installations, repairs, vendor coordination, equipment lifecycle activities, purchase orders, invoices, returns, and ERP records. Provides technical support to vendors, ensures accurate equipment placement and service completion, monitors vendor and equipment KPIs, and recommends corrective actions. The role also supports inventory management, job costing, reporting, training, and special projects while coordinating multiple priorities in a distribution environment.

Handles inbound customer calls and orders through phone, email, and fax; resolves issues, answers questions, and coordinates with sales and operations teams to ensure accurate delivery. Supports outside sales, performs order entry, meets call quality and productivity metrics, promotes products or services, and provides a high-quality customer experience. Requires flexibility for nights and weekends.

Generates and qualifies leads through cold calling, website inquiries, social media, and outbound communication. Maintains prospective customer portfolios using CRM and lead nurturing, assigns and validates leads, supports outside sales, promotes products, and identifies growth opportunities. Tracks sales activity, call performance, conversions, and lost accounts through reports. Provides customer assistance, researches prospects, meets call targets, and completes special projects while maintaining strong communication, organization, and follow-up.

Leads technical sales and application engineering support for marine, commercial, and industrial lubricants. Coaches and develops sales representatives, creates key account and regional sales plans, supports customer negotiations and business reviews, and drives product growth and profitability. Provides lubricant application expertise, technical training, plant studies, audits, product trials, and used oil analysis interpretation. Collaborates with marketing, manufacturing, logistics, supply chain, and OEMs while maintaining technical documentation, customer relationships, safety compliance, and budget discipline.