Jobs at The Ghoman Group

Leads daily hotel front desk operations, supervises and develops front office staff, manages guest check-in and check-out, resolves guest concerns, oversees schedules and room assignments, supports revenue optimization, reviews cash and billing records, maintains documentation, and ensures compliance with hotel policies, safety procedures, and brand standards.

Oversee operations across assigned hotels, leading General Managers and department heads while ensuring brand, safety, quality, and service standards. Manage financial performance, budgets, forecasts, payroll, labor costs, occupancy, and profitability. Develop leadership teams, monitor staffing and productivity, conduct property inspections, address operational issues, and improve guest satisfaction. Collaborate with sales, revenue management, vendors, ownership, and brand representatives while supporting renovations and capital projects. Travel between properties as needed.