Jobs at The Franklin Group

Coordinates customer needs from estimating through invoicing by managing project records, quotes, orders, delivery timelines, vendor communication, and customer requests. Provides office and customer support, resolves scheduling and product issues, maintains Bistrack accuracy, tracks tasks, and communicates delays or pricing information to sales teams, suppliers, and customers. The role requires organization, attention to detail, prioritization, dependability, communication skills, and basic computer proficiency.

Develop new business and manage relationships with builders, contractors, designers, property managers, and homeowners across construction and remodeling markets. Conduct site visits, assess needs, present products, prepare estimates, negotiate pricing, and protect margins. Guide customers through material selection, coordinate project handoffs, maintain CRM pipeline activity, and achieve sales targets.