Teams at The Franklin Group

Provide excellent customer service at the in-store sales counter, assist customers by phone and in person, answer product questions, create material lists using takeoff software, manage time and priorities in a fast-paced retail building materials environment, and collaborate with team members to support sales and customer satisfaction.

Lead and develop an inside sales/store team to drive profitable growth. Manage sales, financials, staffing, training, inventory and pricing strategies, analyze trends and competition, enforce safety and LEAN processes, and deliver a customer-first experience.

Provide exceptional customer service at the inside sales counter, assist customers in-store and by phone, recommend building materials, solve problems, manage time and priorities, use basic computer and social media skills, and collaborate with the team to support sales and customer relationships.