Jobs at The Economist Group

Lead diagnostics of finance workflows, map data lineage across systems, elicit requirements, and recommend "fix vs hold" actions for immediate improvements or future ERP migration. Align commercial data and controls, facilitate stakeholder consensus, assess AI enablement, and mitigate migration and audit risk.

As a Customer Success Associate, you will manage a portfolio of B2B subscription clients, ensuring they derive value from their subscriptions, overseeing onboarding, renewals, and providing ongoing support and communication.

The Revenue Enablement Specialist supports onboarding, training, and development of revenue teams in the UK, enhancing sales capabilities and managing tools for productivity improvement.

Lead B2C performance and owned-media campaigns for Economist Education: brief and monitor paid and owned channels, optimise lead-to-conversion journeys in Salesforce, produce campaign creative and copy, report weekly sales performance, and support customer service and sales enquiries to drive acquisition and revenue.

Lead end-to-end event registration and customer service for EuroFinance events: build and test Cvent registration journeys, manage delegate enquiries/payments, support onsite delivery, produce reports, train team members, and improve processes across the event lifecycle.

As a Revenue Enablement Specialist, you'll onboard and train revenue teams, improve sales processes, and enhance tool adoption in a fast-paced environment.

Provide administrative support to the CEO’s office and Executive Assistant team: schedule and coordinate meetings and events, manage invoices and expenses (PeopleSoft), arrange travel and visas, support board and charity administration, handle office procurement and employee engagement activities, maintain records and calendars, and undertake ad hoc special projects while handling confidential information with discretion.

The Lead Product Designer will manage and support e-commerce design teams, work on subscription funnels, and drive user-centered designs and experiences across platforms.

The Head of Data Science will lead a team, setting technical standards, driving causal inference and personalisation strategies, and fostering innovation in AI capabilities to deliver commercial value.

The Business Development Manager will drive sales growth by managing the sales cycle, closing enterprise agreements, and building a robust pipeline of opportunities while exceeding sales targets.

The Senior Research Manager will lead the B2C Research team, delivering high-impact research and insights, managing stakeholder relationships, and leveraging AI for improved research efficacy.

The role involves optimizing sales-to-finance workflows using Salesforce data, collaborating with finance and sales teams, and preparing for a future ERP system implementation.

Manage a portfolio of China & Taiwan accounts to drive adoption, retention and renewals. Own retention strategy for lower-tier accounts, support high-value accounts with Account Managers, monitor customer health metrics, lead onboarding and enablement, run engagement initiatives, resolve customer queries, and share insights to inform product development.

The Account Executive will manage a defined territory, driving new business by engaging with senior decision-makers, managing the full sales cycle, and using sales tools to track progress. Responsibilities include outbound prospecting, building client relationships, and meeting revenue targets.

The Insights Product Manager leads the Analytics Engineering team, ensuring high-quality data governance, overseeing data engineering tasks, and facilitating collaboration for insight product development.

As the Sales Lead, you will manage outbound sales strategies, lead performance analysis, and ensure quality assurance at outsourced contact centers. You'll develop testing initiatives and collaborate closely with the contact center to enhance sales performance while supporting inbound efforts as needed.

Build and fine-tune LLMs for editorial tone, design datasets and annotation/versioning, implement RAG and TTS/STT prototypes, evaluate generation quality with automated and human-in-the-loop metrics, and partner with journalists to iterate AI-driven editorial experiments.

The Senior Expert will oversee research projects in Tech & Innovation, ensuring editorial quality and managing client relationships. They will design programs and produce thought leadership content, focusing on AI and frontier technologies, while also contributing to business development and mentoring team members.

This role involves leading Custom Events sales in the Americas, growing event sponsorship revenue, managing client relationships, and reporting revenue effectively.

Provide 1st/2nd line (and assist with 3rd line) IT support for Editorial and Commercial users across EMEA. Log and resolve incidents, escalate when necessary, support desktop, network and audio-visual systems, manage OS/software changes using tools like ManageEngine and Apple Business Manager, document procedures, and maintain customer communication.