Jobs at The Biltmore Hotel

Perform overnight housekeeping support: clean hallways, landings, stairwells and service areas; assist room attendants with stripping rooms, linen handling, stocking carts, delivering supplies, trash removal, and basic equipment checks. Report maintenance issues, follow hotel procedures and safety rules, work variable shifts, and maintain professional appearance and guest-focused service standards.

Support Room Attendants by cleaning guest floor landings, hallways, service areas, and stairwells; strip rooms, handle linen and trash, restock carts/closets, deliver supplies, report maintenance issues, and follow hotel policies and safety standards.

Supervise daily restaurant and bar operations at a hotel, ensuring service standards, staff training, scheduling, inventory control, ordering, cleanliness, and compliance with BSOP. Conduct monthly inventories, handle employee relations and documentation, use Refine to update prices, and maintain guest satisfaction.

Supervise front desk agents, ensure excellent guest check-in/out experiences, handle billing and disputes, train staff, manage cash drawer and supplies, respond to reservations and guest concerns, and maintain hotel procedures and standards.