Jobs at The Bernard Group, Inc.

Lead client implementation of Marketing On Demand platforms from discovery through launch and ongoing optimization. Develop project plans, manage timelines, resources, budgets, product lists, and site maintenance. Coordinate clients with Sales, Design, Development, Production, Customer Experience, and fulfillment teams. Provide recommendations, platform reporting, billing support, and client communications while ensuring successful delivery, customer satisfaction, and long-term partnerships.

Manages Machine Room production operations, including supervisors and employees, workflow, quality, safety, productivity, training, staffing, materials, and continuous improvement. Coaches teams, monitors production schedules and work orders, reduces waste and rework, troubleshoots issues, maintains training compliance, supports employee development, and evaluates equipment investments through cost-benefit analysis.

Manage print and merchandising fixture projects from concept through delivery, coordinating scope, budgets, timelines, resources, vendors, production, quality, shipping, installation, and invoicing. Partner with sales, clients, internal teams, contractors, and freelancers to ensure projects meet brand standards, deadlines, and budget requirements. Use Pace and established project management processes to track deliverables, dependencies, costs, and scope changes.

Leads bindery production operations, mentors and trains employees, sets up and troubleshoots equipment, monitors workflow, maintains quality and safety standards, manages supplies and material flow, and performs final job quality checks. Coordinates with managers, customer service, and support departments to complete work accurately and on schedule. This is a hands-on lead role without hiring, firing, or performance review responsibilities.

Leads digital print production by routing jobs, operating and troubleshooting digital presses, completing quality checks, maintaining supplies, and meeting production standards. Trains team members on equipment setup, maintenance, and workflow practices; monitors safety, productivity, material flow, and skill development. Coordinates with managers, customer service, prepress, shipping, and other departments, supports root-cause analysis, enters rework tickets, and implements continuous improvements. This hands-on lead role works three 12-hour overnight shifts in a rotating schedule.

Fabricates and assembles plastic products using hand tools, power tools, machines, and precision instruments. Measures and verifies parts, troubleshoots processes, performs trimming, drilling, countersinking, grinding, and finishing, and maintains quality standards while meeting production goals. The role requires independent work, adaptability, problem-solving, and the ability to lift 50 pounds regularly.

Performs wood finishing operations using paints, stains, varnishes, lacquers, and polyurethanes. Maintains spray booth cleanliness and OSHA safety, monitors quality control, completes QC and hazardous waste documentation, performs time studies and material estimates, sets up production spray lines, and assists with coworker training while meeting production deadlines.

Provides customer support through phone, email, and chat; manages high-volume inquiries, identifies customer needs, resolves product and service issues, investigates complaints, and enters rework tickets. The role requires strong communication, problem-solving, organization, attention to detail, confidentiality, and independent decision-making in a hybrid work environment.

Set up and stage production materials, track raw materials and work-in-process inventory, maintain accurate counts and locations, resolve discrepancies, support planning, and organize excess materials and waste. The role ensures assembly lines have the necessary components to operate efficiently and requires strong organization, communication, accuracy, basic math, and the ability to work independently in a manufacturing environment.

Manages Millwork production teams, supervisors, and leads while coordinating with project managers to deliver high-quality products on schedule and within budget. Plans production strategies, optimizes workflows and material flow, monitors quality and safety, develops employees, supports hiring and performance management, and ensures production aligns with customer requirements and project specifications.

Leads daily kitting production operations, mentors and trains employees, directs workflow, monitors quality and safety, maintains supplies, supports continuous improvement, and completes production work as needed. Performs final quality checks, coordinates with project managers, oversees line leads, and ensures jobs meet requirements, deadlines, and client expectations.