Teams at The Bernard Group, Inc.

Lead client implementation of Marketing On Demand platforms from discovery through launch and ongoing optimization. Develop project plans, manage timelines, resources, budgets, product lists, and site maintenance. Coordinate clients with Sales, Design, Development, Production, Customer Experience, and fulfillment teams. Provide recommendations, platform reporting, billing support, and client communications while ensuring successful delivery, customer satisfaction, and long-term partnerships.

Manages Machine Room production operations, including supervisors and employees, workflow, quality, safety, productivity, training, staffing, materials, and continuous improvement. Coaches teams, monitors production schedules and work orders, reduces waste and rework, troubleshoots issues, maintains training compliance, supports employee development, and evaluates equipment investments through cost-benefit analysis.

Manage print and merchandising fixture projects from concept through delivery, coordinating scope, budgets, timelines, resources, vendors, production, quality, shipping, installation, and invoicing. Partner with sales, clients, internal teams, contractors, and freelancers to ensure projects meet brand standards, deadlines, and budget requirements. Use Pace and established project management processes to track deliverables, dependencies, costs, and scope changes.