Jobs at The Battery Network

Supports Microsoft Dynamics 365 CRM and Power Platform administration, development, automation, troubleshooting, and user support. Builds and maintains Power Apps, Power Automate workflows, Power BI reports, dashboards, dataflows, and Fabric Lakehouse structures. Assists with requirements gathering, testing, documentation, data quality, and process improvement while collaborating with business stakeholders and senior technology staff. This remote role includes limited travel and focuses on improving organizational efficiency, reporting, customer experience, and business applications.

Provides first-level remote technical support for hardware, software, networks, Microsoft 365, cloud services, user accounts, and access management. Installs and maintains devices, monitors ticket requests, supports onboarding, documents solutions, assists with deployments and upgrades, and helps maintain secure technology systems. The role also improves support processes, delivers user training, and provides responsive customer service to employees.

Coordinate 1–3 state battery stewardship programs, serving as the primary contact for collection sites and supporting onboarding, outreach, customer records, performance tracking, dashboards, and regulatory goals. Collaborate with leadership, Customer Success, contractors, and partners to resolve requests, improve collection performance, and maintain strong stakeholder relationships. Attend customer visits, trainings, meetings, and regional recycling conferences while supporting sustainability and recycling initiatives.

Design, build, and support Dynamics 365 CRM and Power Platform solutions including Dataverse, Power Pages, Power Automate, integrations with Business Central and external systems. Develop custom extensibility (C#/.NET plugins, JavaScript, PCF), implement portal UX/security, enable ALM and deployment practices, troubleshoot production issues, and collaborate with stakeholders to deliver maintainable, scalable customer-facing applications.