Jobs at Texas Sports Academy

Entry-level AI operations role supporting an Austin-based sports academy. Responsibilities include running ads, creating AI videos, building websites, automations, dashboards, and internal tools, screening candidates, managing tasks, and experimenting with AI workflows. The role emphasizes autonomy, rapid learning, organization, adaptability, and producing real work using AI-first tools.

Audit backend services, APIs, databases, queues, and data flows for scalability and reliability issues. Identify bottlenecks, document findings, and implement production fixes including code refactoring, schema redesign, caching, indexing, query optimization, and service restructuring. Partner with engineers through pairing, reviews, and handoffs. Conduct performance and load testing while improving system latency, resilience, and infrastructure efficiency.

Audit infrastructure, deployment pipelines, monitoring, alerting, incident response, on-call practices, and internal tools. Produce actionable audit reports, implement code and configuration fixes, improve SLOs and reliability practices, advise on scalable architecture, and partner with engineers on implementation and handoff. The role is a fully remote, part-time consulting engagement with potential for full-time conversion.

Write and maintain academy documentation, using ChatGPT and Claude for drafting, prompt engineering, editing, fact-checking, and workflow development. Establish consistent house style, create reusable prompt libraries and templates, and ensure published materials are clear, accurate, and trustworthy. The role is fully in-person in Austin, requires strong independent writing and editorial judgment, and may involve long hours, evenings, and weekends.

Provides onsite Tier 2 IT support for staff, coaches, students, and families. Responsibilities include resolving escalated issues, troubleshooting macOS and Apple hardware, configuring remote devices, diagnosing home and small-office networks, managing hardware assets, and maintaining technical documentation. The role requires strong customer service, methodical troubleshooting, and hands-on IT experience, with preferred experience in MSP environments, Apple MDM, ticketing systems, certifications, or education settings.

Provides hands-on IT support for a K-12 school’s device program and campus technology. Responsibilities include configuring and deploying MacBooks, applying MDM profiles, managing inventory and shipping, processing returns, wiping and reimaging devices, resolving first-line student and staff issues, and maintaining accurate documentation. The role is in-person in Austin and includes physical logistics work such as lifting boxes and preparing shipments.

Early-career full‑stack software engineer shipping weekly production features and LLM-powered products (tutoring agents, copilots, dashboards). Work closely with founders and senior engineers, own small systems end-to-end, run AI coding workflows, and write evals and regression tests for AI features.

Build and close outbound enterprise sales pipelines for a new payroll-giving scholarship program. Sell consultatively to HR, Total Rewards, Benefits, CSR, Finance, Legal, Payroll, and executive stakeholders at employers with 10,000+ employees. Explain payroll deduction and tax-credit mechanics, manage complex implementations, support successful program launches, and capture market intelligence to shape messaging, ideal customer profiles, and the go-to-market playbook.

Build and ship full‑stack production features and LLM-powered tools (tutoring agents, parent/coach copilots, retrieval, and evals). Own smaller systems end-to-end, work closely with founders and senior engineers, use AI coding tools daily, and write evals and regression tests.

Provide full-time parent support through Zendesk by answering questions, resolving issues, managing escalations, maintaining ticket quality, and coordinating with internal teams. The role requires clear, warm written communication, reliable follow-through, sound judgment, and comfort using AI tools. Support covers school schedules, billing, academics, athletics, and campus logistics. The position is fully remote and serves families globally during U.S. Central Time business hours.

Build and ship full‑stack, LLM-powered product features (tutoring agents, copilots, dashboards, retrieval and evals). Own smaller systems end‑to‑end, use AI coding tools daily, write evals and regression tests, and iterate rapidly with founders and senior engineers.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Manage the lifecycle of MacBook Neo devices, handle inventory, shipping, student tech support, and maintain accurate records.

Provide advisory services to assess and improve ManageEngine Endpoint Central for a macOS fleet: recommend packaging and deployment best practices (PKG/DMG), patch/update scheduling, repository/version control, integration with MDM/ITSM/security tools, troubleshoot complex deployment issues, improve documentation, and coach internal IT staff during periodic strategy check-ins.

Build and ship full‑stack, LLM-powered features for an edtech product: tutoring agents, parent/coach copilots, retrieval over student data, and AI evals. Own small systems end-to-end, work closely with founders and senior engineers, ship weekly, and write evals and regression tests for AI features.

Manage the full lifecycle of a MacBook fleet: receive and inspect devices, configure macOS and MDM, track inventory, pack and ship units to campuses, process returns and repairs, and provide first-line student technical support while maintaining accurate device records.

Own end-to-end Meta (Facebook & Instagram) paid acquisition for Sports Academy Games: plan, build, launch, optimize, and scale campaigns to drive sign-ups and active players. Develop K-12 targeting strategies, run structured creative tests, brief creative, track CAC/ROAS/sign-ups, report insights, and adapt strategy for platform and attribution changes.

Build and deploy agentic, multi-step AI workflows and reusable agent skills; generate production AI images; use AI coding tools daily; develop API integrations (Google Workspace, Notion, Slack, Workable); own projects end-to-end including logging, error handling, and monitoring.