Search the 19 jobs at TetraScience

As a Customer Success Manager, you will deliver elite experiences by owning customer relationships, ensuring retention and satisfaction, managing onboarding, and analyzing feedback. You will collaborate across teams, promoting customer-centric initiatives and advocating for product improvements while leveraging data insights to drive customer health metrics.

Responsible for developing and maintaining high-quality software solutions for scientists and researchers, including analyzing complex datasets and implementing scalable software architectures while ensuring reliability and performance.

The Senior Technical Program Manager will oversee the management of implementations and services of the Tetra Data Platform for clients. Responsibilities include conducting project meetings, resource planning, managing timelines and deliverables, and financial oversight to ensure client expectations are met.

The Senior Software Engineer in Customer Engineering will work closely with customers to resolve product issues, drive product adoption, and enhance customer satisfaction. Responsibilities include developing diagnostic tools, addressing technical support issues, and collaborating with product and engineering teams to implement improvements.

As a Solutions Architect at TetraScience, you will design and deliver impactful solutions for pharmaceutical and biotech customers, engaging with scientific end-users to integrate the Tetra Data Platform into their workflows. You will collaborate with various internal teams while translating technical concepts to meet business needs and improve scientific outcomes.

The Accounting Manager will manage day-to-day accounting operations, drive advancements in processes using technology, and develop strategies for a fast-growing software business. Responsibilities include collaborating with sales and management, assisting the Controller, and focusing on ASC 606 compliance.

In this leadership role, you will define the technical strategy and architecture, collaborating closely with product and engineering teams to enhance software design and deliver exceptional outcomes in scientific data and AI cloud.

The Senior Manager of Technical Operations will lead the customer engineering team, establish policies for cloud operations, collaborate with various teams to improve product supportability, manage production incidents, and uphold company values while driving operational efficiency and cost governance.

As a Solution Architect, you will collaborate with scientists to design and implement impactful solutions for pharmaceutical and biotech clients, focusing on data management and integration with existing systems. Responsibilities include creating POCs, building demonstrations, training clients, providing technical support, and aiding in business development.

As a Senior Technical Product Marketing Manager, you will create product messaging and develop sales tools to convey the value of TetraScience's Data and AI Cloud. Your role includes targeting IT, Data Engineers, and Data Scientists, articulating product capabilities, and working cross-functionally with Sales, Marketing, and Engineering.

As a Platform Architect, you'll lead technical strategy and architecture, collaborating with product, engineering, and design teams to enhance software delivery and continuously improve processes. This role requires strong communication skills and a commitment to craft, aligning with the company's values of transparency, trust, and customer focus.

As a Senior Software Engineer, you will work closely with customers to address product-related issues, drive product adoption, and improve customer satisfaction. You will develop tools and scripts to assist in diagnosing and resolving technical problems, and collaborate with engineering teams on product and documentation improvements.

As a Senior Software Engineer at TetraScience, you will develop and maintain high-quality software solutions for analyzing complex datasets. You'll collaborate with cross-functional teams to understand user requirements, design scalable architectures, and ensure software reliability and performance.

The Senior Technical Program Manager at TetraScience will oversee client implementations of the Tetra Data Platform, ensuring project timelines, deliverables, and financial aspects are met while communicating with stakeholders. This role requires continuous improvement and management of client expectations throughout the project lifecycle.

As a Senior Platform and Data Lake Engineer, you will design and develop data lake solutions and pipelines, optimize workflows within the Databricks platform, and implement data quality and governance frameworks to ensure data integrity for scientific data processing.

The Senior DevOps Engineer will collaborate with product and engineering teams, deploy and troubleshoot products in AWS environments, develop infrastructure-as-code for automation, assist in building monitoring systems, manage internal AWS environments, and participate in client meetings to address integration concerns.

The Front End Team Lead at TetraScience will oversee a team of engineers, drive feature and infrastructure roadmaps, and ensure the application of best practices in system design and UI performance. They will mentor team members and maintain a high-performing, collaborative culture while utilizing advanced front-end technologies and security practices.

As a Senior Technical Program Manager, you will drive the successful delivery of products by overseeing project coordination, managing cross-functional teams, and ensuring adherence to project timelines and goals. You will collaborate with stakeholders, maintain project plans, and align release processes across multiple teams.

As a Senior Software Engineer in Customer Engineering, you will work alongside customers to resolve product-related issues, ensure product adoption, and improve satisfaction. You will drive issue resolution, identify improvements, and develop diagnostic tools to assist in troubleshooting and reduce mean time to resolution (MTTR).