Jobs at Terracotta

Conducts outbound and inbound calls for assigned accounts, follows up on leads, recommends skincare products and promotions, promotes educational programs, pre-qualifies leads, assists with advertising needs, updates account data, tracks purchases, performs upselling, and creates e-blasts.

Leads the sales operations strategy, team, technology stack, data governance, forecasting, compensation planning, budgets, and process improvement. Partners with sales, marketing, finance, IT, and customer service to improve productivity, pipeline management, commercial execution, and field alignment. Oversees strategic transformation initiatives, sales events, CRM effectiveness, and development of a high-performing operations team.

Supports master data creation, maintenance, audits, governance, cleansing, deduplication, and quality tracking across JD Edwards, PIM, and Wrike. Partners with Supply Chain, Finance, Marketing, and Creative teams to resolve discrepancies, support SKU setup, document processes, and assist with integrations, migrations, automation, and AI-enabled data-quality initiatives. The intern also tracks cross-functional requests and project timelines.

Grow and activate Dermalogica PRO’s advocate community through sourcing, onboarding, nurturing, re-engagement, gifting, and paid partnerships. Coordinate campaign briefs, advocate deliverables, shipping logistics, tiering, and record maintenance. Research influencer trends and competitors, track participation and performance, and analyze campaigns against Earned Media Value goals using influencer marketing platforms.

Own Dermalogica PRO’s social community engagement by responding to messages and comments, running challenges and interactive content, monitoring conversations, sourcing and amplifying user-generated content, and maintaining an on-brand voice. Analyze sentiment, engagement, and earned media value using social analytics tools, then report insights to improve content and community performance.

Leads Dermalogica’s end-to-end direct-materials procurement and sourcing strategy, owning cost structure, margin improvement, ingredient and packaging resilience, supplier relationships, and innovation enablement. Partners with R&D, Supply Chain, Planning, Marketing, Quality, and senior brand leaders to support new product development, risk mitigation, sustainability, and speed-to-market. Drives negotiations, value engineering, supplier performance management, digital procurement adoption, executive reporting, and cross-functional process improvements.