Teams at Terracotta

Own and execute marketing strategy for education programs to drive enrollment and retention. Build segmented customer journeys, automated workflows, and integrated campaigns across email, web, social and events. Collaborate with education operations and field teams, align with corporate marketing, run testing and optimization, and analyze performance to grow participation and account engagement.

Recruit and guide prospective and returning students through enrollment for Dermalogica education programs. Drive outreach, process registrations and payments, maintain accurate student records, follow up to ensure attendance, and deliver exceptional phone and email customer service to build long-term relationships and meet enrollment goals.

Lead reformulations, size extensions, and core innovation initiatives for global skincare portfolio. Manage cross-functional projects from concept to commercialization, ensure regulatory compliance, analyze product and financial performance, and leverage digital/AI tools to improve workflows and decision-making.