Teams at Telstra

Develops and governs customer audience segmentation, targeting rules, contact strategies, and lifecycle marketing frameworks across email, SMS, RCS, push, paid media, and direct mail. Uses customer data, behavioral insights, experimentation, and marketing technology platforms to improve personalization, engagement, conversion, retention, and customer value. Collaborates with marketing, data, analytics, product, digital, and technology stakeholders while ensuring audience integrity, regulatory alignment, and scalable governance.

Manage and grow a portfolio of business accounts by building customer relationships, achieving sales and revenue targets, handling inbound and outbound sales activity, identifying opportunities, maintaining account plans, and collaborating with internal teams and partners. The role also involves managing CRM data, meeting performance KPIs, supporting customer satisfaction, presenting to stakeholders, and continuously developing knowledge of Telstra’s ICT products and solutions.

Drive Data and Connectivity and Managed Data Network sales across strategic enterprise accounts. Build trusted customer relationships, identify and close growth opportunities, lead network transformation conversations, develop account strategies, manage complex bids and tenders, negotiate commercially, and maintain accurate pipeline forecasts. Collaborate with client partners, presales, specialists, and delivery teams while expanding broader technology solution-selling capabilities.