Teams at Telia

Operate, maintain, secure, and develop mobile Voice Core services in Finland, including VoLTE, VoNR, and Voice Interconnect. Improve service quality through automation, testing, upgrades, and modernization. Troubleshoot incidents, customer complaints, signaling flows, and complex service issues while conducting root-cause investigations and participating in on-call support. Collaborate with vendors, architects, developers, operations teams, and customer-facing stakeholders across Telia’s telecom network environment.

Manage and optimize B2X e-shop content: upload and optimize items, improve CMS and content processes, apply SEO and generative-AI/UX best practices, analyze performance with GA4, and collaborate with commerce, marketing, CX and CRO teams to boost conversions and sales.

Design and maintain application and service architecture for Service Order Management across mobile, fixed, and converged networks. Lead solution design aligned with enterprise architecture and TM Forum standards, analyze requirements, create high- and low-level designs, apply security-by-design, and collaborate with BSS, OSS, inventory, SIM management, and vendor teams.