Search the 6 jobs at Telgorithm Inc.

As a Technical Support Specialist, you will analyze and resolve complex technical issues related to APIs, collaborate across teams, enhance support processes, and create documentation to improve user experience. Your role is critical in delivering exceptional user experiences and ensuring efficient support operations.

As a Business Analyst at Telgorithm, you will translate business needs into actionable requirements, collaborate with product leaders and technical teams, and ensure alignment between business goals and technical execution while documenting processes and specifications.

The Business Analyst will translate business needs into technical requirements, working closely with product leaders and the engineering team. Responsibilities include writing business requirements, user stories, and functional specifications while acting as a liaison between business and technical stakeholders.

The Technical Support Specialist will provide exceptional user support by analyzing and troubleshooting complex technical issues related to messaging APIs. Key responsibilities include creating documentation, optimizing processes, collaborating with product teams, and enhancing user experiences through data-driven improvements.

As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues related to API interactions and provide custom solutions. You'll create knowledge base documentation and improve support processes, collaborating with Product and Engineering teams to enhance user experiences and drive operational efficiency.

As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues, create and refine documentation for self-service, optimize support processes, and advocate for improvements based on user feedback, leveraging a deep understanding of APIs and the 10 DLC landscape.