Teams at TELESOFT LLC DBA CALERO

Delivers managed market-data services using Calero software. Processes customer requests, maintains market-data inventory, reconciles vendor invoices, prepares reports, supports software updates and user acceptance testing, monitors SLA metrics, audits processes, manages documentation and help-desk tickets, and participates in customer meetings. The role also supports process automation, compliance, and demonstrating service value to clients.

Drives expansion revenue across existing enterprise accounts by identifying whitespace, developing executive relationships, creating strategic account plans, and closing cross-sell opportunities. The role sells complex TEM, MMS, SaaS, cloud, and AI-related technology management solutions, leads consultative enterprise sales cycles, builds ROI-based business cases, manages Salesforce pipeline and forecasts, and coordinates internal teams through contract execution.

Develop and execute channel strategies across the Western U.S. by recruiting, onboarding, enabling, and managing referral partners, VARs, MSPs, GSIs, and wholesalers. Drive partner revenue, market growth, satisfaction, and new business targets while serving as the primary partner contact. Collaborate with marketing, support partner initiatives, communicate solution value, address escalations, and advocate for partner needs internally. Travel requirements range from 25% to 40%.