Teleport Benefits Overview

Drive new business acquisition, manage the end-to-end sales process, negotiate rates, draft proposals, and finalize contracts. Manage client accounts, resolve operational and billing issues, maintain accurate CRM records, provide forecasts, and coordinate onboarding with Operations and Finance. The role focuses on air cargo sales and requires disciplined execution, attention to detail, and cross-functional collaboration.

Supports product and technology delivery through PMO coordination and customer support. Tracks milestones, maintains Jira and Confluence workspaces, facilitates agile standups, prepares status reports, triages support tickets, investigates bugs, and escalates technical issues to engineering. Translates technical solutions for commercial teams and uses support trends to inform product roadmap improvements.

Own the commercial lifecycle and performance of customer contract portfolios, including capacity planning, pricing terms, renewals, billing accuracy, approval workflows, reporting, and process improvement. The role coordinates Sales, Finance, Pricing, and operational teams to ensure contracts meet margin requirements, rates are accurately reflected in the Cargo Management System, renewals occur before expiry, and revenue leakage is minimized.