Teleperformance

HQ
Guwahati
Total Offices: 39
243,049 Total Employees
Year Founded: 1978

Teleperformance Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Provides a pension

Offers occupational accident insurance

Offers retiree health & medical

Offers disability insurance

Offers charitable contribution matching

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Provides adoption assistance

Provides family medical leave

Provides fertility benefits

Offers childcare benefits

Offers generous parental leave

Offers company equity

Offers performance bonuses

Offers employee discounts

Offers employee stock purchase plan

Provides a company car

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers healthcare on-site

Company Culture

Provides commuter benefits

Provides free snacks and drinks

Offers travel concierge services

Office is pet friendly

Provides a mobile phone discount

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Offers apprenticeship programs

20 Hours AgoSaved
In-Office
Dublin, IRL
Software
Provides live chat support by managing multiple customer conversations, resolving issues at first contact, documenting interactions, navigating internal systems, and assisting vulnerable customers with empathy. The role requires excellent written English, strong typing skills, multilingual capability in Spanish, Italian, or Portuguese, and flexibility to work rotating 24/7 shifts in a Dublin office.
YesterdaySaved
In-Office
Cape Town, City of Cape Town, Western Cape, ZAF
Software
Handles inbound customer inquiries across phone, email, and chat; resolves complaints, supports retention, converts quotes into sales, cross-sells products, and provides tailored product guidance. The role requires meeting service-level agreements and quality standards, protecting vulnerable customers, following regulatory and organizational policies, and collaborating with colleagues to resolve complex issues.
YesterdaySaved
In-Office
Dublin, IRL
Software
Provides real-time support, coaching, and mentoring to German-speaking customer service agents. Enforces policies, investigates account and abuse reports, reviews production work, supports corrective action plans, and collaborates with training, quality, and operations teams. The role requires fluent German and English, strong analytical and interpersonal skills, cultural awareness, and at least two years of operations experience in a shared-services, BPO, or comparable environment.