Teams at Telamon

Leads the enterprise PMO and governs customer implementations and strategic cross-functional initiatives from contract signature through go-live. Establishes project governance, stage gates, readiness criteria, risk controls, reporting standards, and implementation playbooks across operating companies. Oversees technical program risks involving telecom infrastructure, coordinates Sales, Operations, Engineering, Finance, HR, Legal, and Information Systems, and manages Implementation PMs while providing functional leadership across the broader project management organization.

Coordinates customer orders, shipments, returns, replacements, inventory availability, backorders, quotes, and delivery schedules. Communicates with customers and internal teams to resolve discrepancies, late deliveries, invoice issues, and MRP exceptions. Prepares shipment and sales reports, supports continuous improvement, collaborates with IT on business projects, and provides backup support for other programs.

Serve as strategic liaison between IT and business leaders to document requirements, analyze and redesign processes, lead cross-functional sessions, translate needs into technical specifications, support system implementations, drive change management and user adoption, and monitor continuous process improvements.