Jobs at Tebi

Provide first-line merchant support across chat, email, and phone. Diagnose and resolve product issues, coordinate with Engineering, Product, and Operations, and meet customer service performance targets. Create documentation, product feedback, and educational materials based on merchant insights. Help implement knowledge-base tools, AI workflows, and process improvements. Italian fluency is relevant, while English is required and Dutch is preferred.

Develop and shape cross-platform mobile applications for Android and iOS using Kotlin Multiplatform and Jetpack Compose. Own app architecture, shared business logic, platform-specific interfaces, and backend integrations. Collaborate with product, design, and engineering teams to deliver polished experiences, improve performance, build tooling, developer experience, and code quality, and support expansion into new markets and user segments.

Drive sales growth for a restaurant management platform in Helsinki through prospecting, field sales, cold outreach, networking, events, product demonstrations, and deal closing. Build relationships with hospitality merchants, identify new venues, use CRM and sales tools, improve the sales funnel, monitor industry developments, and ensure smooth customer handoffs to onboarding.

Build and ship end-to-end restaurant software features across backend and frontend systems. Responsibilities include developing APIs and data models, collaborating with design and product teams, owning projects through launch, improving performance and reliability, evolving architecture, and contributing to shared tooling and engineering best practices. The role requires expertise in Kotlin, Java, or Scala; distributed systems; event-driven architectures; relational databases; APIs; and Docker.

Build and operate production LLM agents for hospitality software, including orchestration, tool calling, memory, retrieval, data pipelines, evaluation, observability, and security controls. Develop reliable data foundations over financial and operational information, integrate backend services, monitor agent quality and performance, and collaborate with product teams to deliver useful customer and internal workflows.

Field-focused account executive responsible for prospecting, cold outreach, demos, and closing hospitality merchants across NRW. Manage top-of-funnel activities, attend events and networking, use CRM and sales tools, hand over new customers to onboarding, and iterate on the sales funnel based on merchant needs.

Own restaurant onboarding from initial meeting through go-live and ongoing support. Train restaurant teams, implement Tebi, troubleshoot live operational issues, maintain merchant relationships, identify process and product improvements, and communicate gaps to internal product, engineering, and operations teams. The role combines customer communication, hands-on operations, project management, and problem-solving in fast-paced hospitality environments.

Owns top-of-funnel sales activity for a designated region, engages prospective hospitality businesses, communicates product value, conducts market and competitor research, meets conversion targets, maintains CRM hygiene, and partners with internal teams to improve scaling and ensure successful customer handoffs.

Own top-of-funnel sales activity for a designated region, engage hospitality prospects, communicate Tebi’s value, conduct market and competitor research, achieve conversion targets, maintain CRM hygiene, and coordinate with Operations, Product, Leadership, and Success teams to improve growth and customer activation.

Provide IT support for a hybrid team, including onboarding and offboarding, device procurement, shipping, inventory, repairs, MDM administration, Jamf Pro enrollment, Google Workspace provisioning, access management, troubleshooting, and escalation of security concerns.

Build and launch organic growth experiments for restaurant software, including AI-optimized content, landing pages, free tools, programmatic pages, referral campaigns, and creative campaigns. Measure results through analytics, tracking, and experiment logs, while collaborating with marketing, sales, product, account management, and RevOps teams. The role emphasizes hands-on execution using AI and no-code tools to generate demo requests and improve brand visibility.

Drive sales growth for Tebi’s restaurant management platform through top-of-funnel prospecting, field sales, cold outreach, networking, and events. Identify hospitality businesses, demonstrate the product, develop creative sales communications, close merchant deals, and ensure smooth handoffs to onboarding. Maintain CRM and sales tools, improve the sales funnel, and stay informed about hospitality industry developments and merchant needs.

Own restaurant customer onboarding from initial training and implementation through go-live and the first month of support. Troubleshoot issues during live operations, communicate proactively with merchants, manage multiple onboarding projects, identify process and product gaps, and share improvement opportunities with product, engineering, and operations teams.

Drive field and top-of-funnel sales for restaurant customers by sourcing prospects, demoing the product, closing deals, handing off to onboarding, using CRM and sales tools, iterating the funnel, and staying plugged into hospitality trends.

Field-focused Account Executive responsible for prospecting, networking, cold and in-person sales with hospitality merchants in NRW. Demonstrate product via creative demos, manage CRM, close deals, and hand off to onboarding for fast go-lives. Monitor industry trends and iterate on the sales funnel to grow market share.

Drive sales growth in Munich by sourcing and closing hospitality customers through field and cold outreach, demos, networking and events. Use CRM and sales tools to manage pipeline, hand off to onboarding for successful go-lives, iterate on the sales funnel, and monitor industry trends to inform strategy.

Drive new customer acquisition and market presence in Berlin by sourcing hospitality venues, demonstrating the platform, closing deals, using CRM tools, and collaborating with onboarding to ensure smooth product launches. Blend field sales, networking, events, and creative outreach to grow Tebi's restaurant customer base.