Jobs at TDECU

Provides member-facing credit union services, including teller transactions, account opening and maintenance, consumer loan applications, loan package preparation, issue resolution, digital banking assistance, compliance activities, and cross-selling financial products. Builds member relationships, schedules appointments, supports sales goals, conducts outbound calls, and delivers personalized service in lobby and drive-up environments.

Processes teller transactions, opens and services deposit accounts, completes consumer loan applications, resolves member issues, cross-sells financial products, supports digital banking, and meets service and sales goals. The role also maintains transaction accuracy, follows Bank Secrecy Act and credit union compliance requirements, schedules appointments, conducts outbound calls, and participates in community activities.

Leads end-to-end payroll operations for more than 1,000 multi-jurisdictional employees. Oversees Workday Payroll processing, compliance, tax reporting, reconciliations, internal controls, time and attendance, payroll accounting interfaces, audits, reporting, and system enhancements. Partners with Finance, Accounting, HR, and Internal Audit to resolve issues, improve processes, support acquisitions, and maintain accurate payroll policies and procedures.

Manages total rewards programs, including compensation, benefits, wellness, recognition, pay equity, and market benchmarking. Oversees annual merit, bonus, and benefits cycles; maintains job architecture and pay structures; analyzes data and dashboards; ensures regulatory compliance; advises HR and business leaders; manages Workday compensation data; leads vendors and surveys; and supports M&A harmonization. Supervises two direct reports.

Processes teller transactions, opens and services deposit accounts, supports consumer loan applications, resolves member issues, and cross-sells credit union products. Educates members about digital banking tools, completes compliance requirements, schedules appointments, and supports a welcoming member experience. The role requires accurate cash and document handling, strong communication, customer service, basic technology troubleshooting, sales activity, and Saturday availability.

Provides member-facing credit union services, including teller transactions, account opening and maintenance, consumer loan applications, issue resolution, digital banking support, compliance activities, and cross-selling financial products. Builds relationships, schedules appointments, supports member satisfaction goals, completes outbound calls, and participates in community activities. Saturday availability is required.

Provides expert member service in a retail banking environment, handling complex account transactions, mortgage and other loan applications, deposits, referrals, and issue resolution. Builds member relationships through outreach, sales, and financial product recommendations while meeting production goals. Serves as a subject matter expert, mentors colleagues, supports branch operations, manages escalations, and promotes digital banking tools. The role requires strong compliance, problem-solving, communication, and relationship-management skills, with up to 30% travel.

Manages mortgage origination operations, including processes, policies, production, quality, service levels, product deployments, and departmental goals. Resolves complex issues for Mortgage Loan Officers, coaches and motivates staff, leads change, and maintains relationships with internal business units and external referral partners. Coordinates with mortgage fulfillment teams to ensure timely origination, processing, and closing activities.

Manages mortgage origination activities, processes, policies, production goals, quality standards, and service levels. Resolves complex issues for Mortgage Loan Officers, supports new lending product deployment, leads organizational change, and coaches origination staff. Maintains relationships with internal business lines and external referral partners, including Realtors and builders, while coordinating with mortgage fulfillment teams to ensure timely processing and closing.

Provides expert member service in a retail banking environment, handling complex account transactions, mortgage and other loan applications, referrals, escalations, and account maintenance. Builds member relationships through prospecting, outbound calls, product consulting, and community engagement. Ensures regulatory compliance, resolves account issues, supports digital banking adoption, meets sales and production goals, and trains colleagues on accounts, lending, and service procedures.

Lead and manage the enterprise BSA/AML/OFAC compliance program, oversee a team (3-5 direct reports), design policies and controls, drive risk assessments, manage regulatory examinations and SAR/CTR filings, coordinate with enterprise partners, and ensure program effectiveness and training.

Leads enterprise process optimization and operational excellence initiatives using Lean Six Sigma, BPM, analytics, and automation. Establishes performance frameworks, analyzes capacity and workflow metrics, designs future-state processes, quantifies benefits, and governs transformation programs. Partners with executives, process owners, technology, compliance, and change teams to implement improvements, drive adoption, validate outcomes, and sustain measurable gains in cost, service, capacity, and risk reduction.

Design, build, test, and maintain Workday integrations (Studio, EIB, Core Connectors, APIs, RaaS). Troubleshoot production issues, optimize performance, ensure security/compliance, create technical designs, unit and UAT testing, automate processes, document integrations, and collaborate with HR, Finance, IT and vendors.