Jobs at TDECU

Processes teller transactions, opens and services deposit accounts, supports consumer loan applications, resolves member issues, and cross-sells credit union products. Educates members about digital banking tools, completes compliance requirements, schedules appointments, and supports a welcoming member experience. The role requires accurate cash and document handling, strong communication, customer service, basic technology troubleshooting, sales activity, and Saturday availability.

Provides member-facing credit union services, including teller transactions, account opening and maintenance, consumer loan applications, issue resolution, digital banking support, compliance activities, and cross-selling financial products. Builds relationships, schedules appointments, supports member satisfaction goals, completes outbound calls, and participates in community activities. Saturday availability is required.

Provides member-focused financial services in a credit union branch, including teller transactions, deposit account maintenance, consumer loan applications, loan package preparation, issue resolution, appointment scheduling, and product cross-selling. Educates members on digital banking tools, supports compliance requirements, balances transactions, makes outbound calls, and contributes to sales, service, and community development goals.

Provides expert member service in a retail banking environment, handling complex account transactions, mortgage and other loan applications, deposits, referrals, and issue resolution. Builds member relationships through outreach, sales, and financial product recommendations while meeting production goals. Serves as a subject matter expert, mentors colleagues, supports branch operations, manages escalations, and promotes digital banking tools. The role requires strong compliance, problem-solving, communication, and relationship-management skills, with up to 30% travel.

Manages mortgage origination operations, including processes, policies, production, quality, service levels, product deployments, and departmental goals. Resolves complex issues for Mortgage Loan Officers, coaches and motivates staff, leads change, and maintains relationships with internal business units and external referral partners. Coordinates with mortgage fulfillment teams to ensure timely origination, processing, and closing activities.

Manages mortgage origination activities, processes, policies, production goals, quality standards, and service levels. Resolves complex issues for Mortgage Loan Officers, supports new lending product deployment, leads organizational change, and coaches origination staff. Maintains relationships with internal business lines and external referral partners, including Realtors and builders, while coordinating with mortgage fulfillment teams to ensure timely processing and closing.

Provides expert member service in a retail banking environment, handling complex account transactions, mortgage and other loan applications, referrals, escalations, and account maintenance. Builds member relationships through prospecting, outbound calls, product consulting, and community engagement. Ensures regulatory compliance, resolves account issues, supports digital banking adoption, meets sales and production goals, and trains colleagues on accounts, lending, and service procedures.

Lead and manage the enterprise BSA/AML/OFAC compliance program, oversee a team (3-5 direct reports), design policies and controls, drive risk assessments, manage regulatory examinations and SAR/CTR filings, coordinate with enterprise partners, and ensure program effectiveness and training.

Leads enterprise process optimization and operational excellence initiatives using Lean Six Sigma, BPM, analytics, and automation. Establishes performance frameworks, analyzes capacity and workflow metrics, designs future-state processes, quantifies benefits, and governs transformation programs. Partners with executives, process owners, technology, compliance, and change teams to implement improvements, drive adoption, validate outcomes, and sustain measurable gains in cost, service, capacity, and risk reduction.

Design, build, test, and maintain Workday integrations (Studio, EIB, Core Connectors, APIs, RaaS). Troubleshoot production issues, optimize performance, ensure security/compliance, create technical designs, unit and UAT testing, automate processes, document integrations, and collaborate with HR, Finance, IT and vendors.