Teams at TDC Group of Companies

Identify and pursue business opportunities, build relationships with clients, brokers, and prospects, and support retention, cross-selling, and upselling. Respond to client inquiries, resolve concerns, monitor service standards, maintain pipeline records, prepare performance reports, and provide market insights. The role also supports marketing initiatives, business continuity, stakeholder engagement, and consistent customer service delivery.

Defines business problems, gathers and documents requirements, maps processes, performs gap analysis, and recommends technology solutions. Acts as a liaison between business stakeholders, IT, and vendors while supporting project planning, user acceptance testing, risk management, implementation, training, documentation, budgeting, and change management.

Delivers and collects packages for DHL clients in Nevis, checks cargo, scans packages, updates computer systems, transports shipments to customers and the DHL office, and assists with office tasks as needed. The role requires strong customer service, communication, professionalism, problem-solving ability, at least two years of driving experience, a high school diploma, and a minimum age of 25.