Jobs at TCP Software

The Channel Partner Success Manager builds relationships with strategic partners, conducts business reviews, and supports partner growth by coordinating with internal teams for effective solutions and initiatives.

The Director of Product Management will lead the team, define the product vision, manage execution of roadmaps, and collaborate with stakeholders.

The Mid-Market Sales Manager will drive sales strategies, manage a SaaS sales team, and collaborate cross-functionally to achieve growth goals.

As a Sales Development Representative, you will engage in outbound sales efforts, manage strategic accounts, and generate sales opportunities through personalized outreach and effective communication. The role involves collaboration with senior Account Executives to drive engagement in mid-market and enterprise sectors.

The IT Help Desk Support I technician provides advanced technical support in a SaaS environment, troubleshooting hardware and software issues, managing service tickets, and collaborating with internal teams to enhance IT service delivery.

As an Enterprise Account Executive, you will drive revenue by targeting new and existing customers, conduct needs assessments, and manage sales cycles effectively.

Responsible for expanding revenue in existing enterprise accounts through upselling, cross-selling, and customer success strategies while managing customer satisfaction and retention.

The Sr. Marketing Operations Manager will manage systems and processes for marketing execution, optimize lead management, and enhance data reporting to improve performance and revenue.

The Test Engineer II will perform manual testing of applications, troubleshoot software issues, document test cases, and report defects while collaborating in Agile environments.

The DevOps Engineer III will lead the design and implementation of cloud infrastructure and automation, manage production environments, optimize CI/CD pipelines, and mentor junior engineers while ensuring security and compliance standards are met.

Lead QA strategy and execution, mentor engineers, conduct testing across web and mobile platforms, and drive automation initiatives.

Gather reporting requirements, build and maintain dashboards and reports, perform SQL-based data cleansing and ad-hoc analysis, answer business questions through data exploration, and support enterprise BI application development and optimization.

The Customer Success Manager will enhance customer relationships, drive renewals and expansions, deliver ROI through data analytics, and provide support for TCP's SaaS solutions.

As an Integration Analyst, you will gather requirements, define integrations, create documentation, support implementations, and contribute to continuous improvements and product roadmap discussions.

The Business Development Representative engages target prospects through outreach, qualifies leads using BANT criteria, and schedules meetings for sales representatives.

Lead hardening of a dedicated Android time-clock app on proprietary hardware: implement kiosk/lockdown features, system hardening, watchdogs, boot/update management, secure storage and communications, integrate peripherals, and build robust logging and diagnostics for 24/7 device stability.

The Technical Product Manager will drive product vision, strategy, and execution while managing the product lifecycle and collaborating with teams to ensure successful delivery.

Develop test automation scripts, execute test plans, document test cases, analyze testing results, report defects, and research new testing strategies.

The Human Resource Administrative Assistant supports HR functions, manages personnel records, assists with onboarding and training, and analyzes HR metrics.

As a Growth Account Executive, you will drive sales growth by expanding existing customer accounts, conducting needs assessments, managing pipelines, and ensuring customer satisfaction. Responsibilities include meeting sales quotas and territory planning, along with effective communication and relationship-building.