Jobs at TCP Software

The Customer Success Manager will enhance customer relationships, drive renewals and expansions, deliver ROI through data analytics, and provide support for TCP's SaaS solutions.

The DevOps Engineer III will lead the design and implementation of cloud infrastructure and automation, manage production environments, optimize CI/CD pipelines, and mentor junior engineers while ensuring security and compliance standards are met.

The IT Help Desk Support I role involves providing advanced technical support, managing service tickets, maintaining system performance, and mentoring junior technicians in a SaaS environment, ensuring excellent IT service delivery.

Perform manual testing across browser, mobile, API, and embedded applications; document and maintain test cases; report defects; analyze test results; troubleshoot software issues; work with development team to improve quality.

As an Integration Analyst, you will gather requirements, define integrations, create documentation, support implementations, and contribute to continuous improvements and product roadmap discussions.

Partner with enterprise sales to quantify and communicate TCPs business value. Lead discovery, build ROI models and executive business cases, present to C-suite buyers, benchmark opportunities, and scale value-selling through tools, case studies, and seller coaching.

The Mid-Market Sales Manager will drive sales strategies, manage a SaaS sales team, and collaborate cross-functionally to achieve growth goals.

The IT Help Desk Support I technician provides advanced technical support in a SaaS environment, troubleshooting hardware and software issues, managing service tickets, and collaborating with internal teams to enhance IT service delivery.

As a Software Engineer III, you will engage in Android application development, mentor junior developers, design new functionalities, and improve development processes.

Lead and execute multiple complex software implementation projects as primary customer contact. Perform on-site and remote installations, configurations, integrations, training, and troubleshooting. Manage timelines, budgets, deliverables, documentation, stakeholder communication, escalations, and risk mitigation. Drive customer satisfaction, process improvements, and cross-functional coordination while supporting people development.

Lead and grow a Mid-Market SaaS sales team to achieve double-digit net ARR growth. Evolve GTM strategy, improve sales processes, manage pipeline and territory plans, pursue new verticals, collaborate with Marketing and Product, and build a high-performing, data-driven sales culture.

As a Growth Account Executive, you will drive sales growth by expanding existing customer accounts, conducting needs assessments, managing pipelines, and ensuring customer satisfaction. Responsibilities include meeting sales quotas and territory planning, along with effective communication and relationship-building.

The Growth Account Executive is responsible for expanding revenue within existing accounts through upselling and cross-selling, running a full sales cycle, and maintaining pipeline accuracy in Salesforce.

The SMB Sales Executive will drive subscription revenue, achieve sales quotas, assess customer needs, and promote company offerings while maintaining an organized database.

The Mid-Market Account Manager generates sales from existing customers by cross-selling and up-selling, while achieving sales revenue quotas and maintaining customer relationships.

The SMB Account Manager will identify customer needs, drive software sales, manage accounts, and achieve sales quotas while acting as a trusted advisor.

The SMB Sales Executive engages prospective customers, guides them through the sales process, identifies needs, and converts inbound leads into long-term clients, driving subscription revenue.

The Enterprise Account Executive is responsible for driving sales revenue, onboarding new customers, managing account relationships, and achieving sales quotas within defined market segments, particularly focusing on Enterprise clients.

As a Business Development Representative, you will generate new business by reaching out to prospects, educating them on products, and scheduling meetings for sales reps.

As a Mid-Market Account Executive, you will drive sales, identify customer needs, manage accounts, and achieve revenue quotas while prospecting new leads.