Teams at TCP Software

The Customer Success Manager will enhance customer relationships, drive renewals and expansions, deliver ROI through data analytics, and provide support for TCP's SaaS solutions.

The IT Help Desk Support I role involves providing advanced technical support, managing service tickets, maintaining system performance, and mentoring junior technicians in a SaaS environment, ensuring excellent IT service delivery.

Design user experiences for web and mobile by creating wireframes, mockups, prototypes, user flows, and maintaining the design system. Conduct usability testing, collaborate with PMs and engineers, and iterate based on research and feedback.