Jobs at TBK Bank, SSB

Provides accurate banking transactions, opens accounts, processes stop payments and debit card orders, resolves customer issues, protects customer information, and identifies appropriate banking products and cross-selling opportunities. The role supports branch goals, maintains customer relationships, refers customers to bank departments, and participates in community events.

Provides accurate banking transactions and exceptional customer service in a retail branch. Opens accounts, processes stop payments and debit card orders, profiles customers, recommends banking products, resolves issues, maintains records, safeguards customer information, follows regulations, makes departmental referrals, supports branch goals, and participates in community events.

Provides accurate banking transactions, opens and services customer accounts, profiles customers, recommends appropriate bank products, resolves issues, and identifies cross-selling opportunities. Maintains accurate records, protects customer information, follows banking regulations and procedures, refers customers to bank departments, supports branch goals, and participates in community events.

Provides accurate banking transactions, opens accounts, assists with debit card orders and stop payments, resolves customer issues, safeguards customer information, and delivers exceptional branch service. Profiles customers, recommends banking products, identifies cross-selling opportunities, refers customers to bank departments, maintains records, supports branch goals, and participates in community events.

Provides accurate financial transactions, opens and services customer accounts, resolves issues, safeguards customer information, and delivers exceptional branch customer service. Profiles customers, recommends banking products, identifies cross-selling opportunities, refers customers to bank departments, maintains accurate records, and supports branch and community goals. Requires a high school diploma or GED and willingness to meet banking regulations and service standards.

Investigates and resolves debit card, ACH, ATM, Zelle, and other electronic payment disputes. Processes chargebacks, representments, arbitrations, credits, recoveries, and compliance cases while maintaining audit-ready documentation and meeting regulatory deadlines. Analyzes dispute trends, reconciles related accounts, supports audits, escalates risks, communicates with customers, and collaborates with fraud, compliance, support, branch, and risk teams to improve controls and reduce losses.

Provide prompt, accurate financial transactions and exceptional customer service at a bank branch. Profile customers, open accounts, process stop payments and debit card orders, safeguard customer information, identify cross-sell opportunities, refer to other departments, and support branch goals and community events.