Jobs at TAWANTECH

Develop, configure, implement, and maintain ServiceNow HAM Pro solutions across the hardware asset lifecycle. Integrate HAM with CMDB, Discovery, Procurement, and ITSM modules; build workflows, scripts, integrations, reports, and dashboards; troubleshoot platform issues; support testing, upgrades, audits, compliance, documentation, and cross-functional collaboration.

Designs and leads enterprise AI/ML solution architectures, including Generative AI, LLM, RAG, cloud, MLOps, and enterprise integration solutions. Defines technology strategies, evaluates platforms and models, establishes responsible AI and security practices, guides development teams, and ensures scalable, reliable, cost-effective production deployments. Collaborates with technical and business stakeholders throughout solution lifecycles.

Support end-to-end implementation of the Group Cross-Sell roadmap by coordinating milestones, deliverables, client nominations, targets, governance rules, KPIs, referrals, dashboards, and issue resolution. The role monitors performance, identifies gaps and dependencies, escalates risks, and coordinates stakeholders using analytical, project management, communication, Excel, Power BI, and PowerPoint skills.

Develop, customize, integrate, test, and support the Temenos T24 core banking system, focusing on Loans and Deposits modules. Responsibilities include implementing business enhancements, troubleshooting production issues, performing data migrations, integrating APIs and external systems, tuning performance, documenting solutions, and ensuring regulatory compliance. The role collaborates with technical and functional stakeholders and requires expertise in T24 architecture, R11, JBASE, TAFJ, JPA, Unix/Linux scripting, and banking processes.

Manages daily accounting transactions, including payables, receivables, journal entries, reconciliations, VAT accounting, tax refunds, and financial reporting. Supports month-end and year-end close, budgeting, project cost monitoring, and compliance with accounting and tax regulations. Coordinates with auditors, tax consultants, and authorities while maintaining accurate records for real estate or construction projects.

Develop and execute QA strategies for AI/ML models, applications, APIs, data pipelines, and production deployments. Validate accuracy, robustness, performance, bias, and reliability; perform automated, regression, integration, functional, and performance testing; monitor model and data drift; establish deployment quality gates; automate tests in CI/CD pipelines; document defects and risks; and support governance, auditability, and compliance.

Leads the end-to-end architecture and technical governance of ServiceNow HRSD solutions. Defines current, target, and transition architectures; designs integrations with HRIS, payroll, identity, and enterprise systems; establishes reusable standards; reviews implementations; and ensures secure, scalable, maintainable, upgradeable solutions. Partners with HR, enterprise architecture, security, data, development, and implementation teams while guiding platform roadmaps, automation, self-service, AI, and continuous improvement initiatives.

Leads business analysis for HR service delivery transformation and technology initiatives. Gathers and translates requirements, performs process and fit-gap analysis, defines workflows and integrations, coordinates testing and UAT, supports deployment and hypercare, and drives process automation, self-service, compliance, change management, and continuous improvement across HR services.

Designs, develops, configures, and maintains ServiceNow Software Asset Management solutions. Responsibilities include configuring software models, entitlements, license metrics, workflows, automations, integrations, and compliance processes. The role leads solution design, development, testing, deployment, troubleshooting, upgrades, and continuous improvement while collaborating with SAM, IT, procurement, security, architecture, business, and vendor teams.

Designs and implements enterprise infrastructure solutions across servers, storage, networking, virtualization, data centers, cloud, and hybrid environments. Develops solution architecture and technical design documentation while ensuring infrastructure security, high availability, disaster recovery, and business continuity. Requires strong communication and stakeholder management skills, with experience supporting enterprise-scale environments.

Transforms complex business and operational data into actionable insights through statistical modeling, machine learning, predictive analytics, forecasting, and optimization. Responsibilities include data preparation, feature engineering, model development and evaluation, dashboard creation, production deployment and monitoring, documentation, and collaboration with engineering, analytics, and business teams to support strategic decisions and AI initiatives.

Business Analyst supporting GRC and IRM solutions by gathering and documenting requirements, analyzing workflows, translating business needs into functional specifications, and coordinating with stakeholders and technical teams. Responsibilities include process improvement, solution implementation, UAT preparation, functional validation, requirements tracking, testing, issue resolution, and post-implementation support.

Designs and architects governance, risk, compliance, and security operations solutions. Translates business, risk, compliance, and security requirements into scalable architectures, integration patterns, and technical standards. Collaborates with business, cybersecurity, GRC, and technical stakeholders; reviews existing solutions; recommends improvements and integrations; and provides implementation guidance. Requires 8–10 years of IT experience and strong GRC SecOps expertise.

Analyze business and security requirements, support governance, risk, compliance, and security operations initiatives, and configure GRC/SecOps platforms, workflows, integrations, and solutions. The role collaborates with technical and business stakeholders and requires strong analytical, problem-solving, communication, and stakeholder-management skills.

Designs and leads implementation of Governance, Risk, and Compliance (GRC) and Integrated Risk Management (IRM) solutions. Translates business requirements into scalable architectures, integration patterns, workflows, and technical standards. Collaborates with stakeholders and technical teams, provides implementation guidance, improves GRC processes, troubleshoots architectural issues, and maintains technical documentation while ensuring alignment with security, governance, and compliance standards.

Owns alignment between Digital/CX business units and IT Delivery for digital banking initiatives. Builds business cases, translates business requirements into technical scope, evaluates delivery feasibility, coordinates vendors and internal teams, manages initiative lifecycles, tracks progress, prepares management updates, and escalates risks and dependencies. Ensures initiatives remain aligned with the bank’s strategic program and regulatory requirements.

Owns alignment between Treasury business objectives and IT delivery for treasury initiatives, including BaaS and platform development. Builds business cases, translates requirements into deliverable scopes, manages initiative lifecycles, coordinates vendors and technology teams, tracks progress, prepares management updates, and escalates risks. Partners with Treasury leaders and IT stakeholders to prioritize initiatives and ensure alignment with the bank’s strategy.

Owns business and IT alignment for corporate and SME banking initiatives. Builds business cases, translates business requirements into IT-deliverable scopes, manages initiative lifecycles, coordinates vendors and consultants, tracks progress, and escalates risks and dependencies. Partners with business leaders and IT Delivery to prioritize initiatives and maintain alignment with the bank’s strategy. Requires banking product knowledge, business analysis or project management experience, stakeholder and vendor management, bilingual English and Arabic communication, and familiarity with SAMA requirements.

Manage PMO activities for treasury-related banking projects, including system implementation and transformation initiatives. Responsibilities include project planning, scheduling, milestone and dependency tracking, RAID management, status reporting, dashboards, stakeholder communication, governance and steering committee reporting, vendor and workstream coordination, and cutover and deployment planning.

Develop and customize Oracle ERP/EBS and APEX applications, forms, reports, dashboards, workflows, and integrations. Build PL/SQL database objects and REST/Web Services integrations, configure AME and Oracle Workflow, and support Oracle HCM modules including Core HR, Payroll, Self-Service, OLM, and OTL. Translate business requirements into technical solutions, troubleshoot issues, perform testing and deployment, document solutions, and provide production support while collaborating with consultants and stakeholders.