Teams at Tavrn

Provide front-line Tier 1 support for law firm customers: triage inbound tickets, resolve how-to and workflow questions, handle billing inquiries, own and resolve Record Retrieval cases, escalate appropriately with context, meet SLA targets, protect sensitive medical data, and surface product patterns or documentation gaps.

As an AI Product Engineer, you'll develop AI-driven software solutions, collaborate with teams, and ensure high quality and performance of products.

The Strategic Partnerships Lead will manage key customer accounts, ensuring satisfaction, driving growth, and providing tailored support by collaborating with internal teams.