Jobs at tastylive

Supports paid media planning, channel strategy, campaign logistics, ad trafficking, paid search copywriting, campaign tracking, reporting, and agency coordination. Manages DV360, CM360, and Floodlight setup and delivery while keeping launches on schedule. Uses AI tools to improve efficiency and processes. The role is Chicago-based with in-person work three days per week.

Own product marketing for futures and options trading products, driving always-on adoption campaigns and feature-release go-to-market plans. Partner with Product, segment customers, prioritize high-value features, report adoption KPIs, and maintain messaging for Sales, Support, and Content. The role requires strong product marketing experience, data fluency, written communication, and familiarity with derivatives trading behavior.

Build and maintain distributed backend services and customer-facing trading applications, primarily using Ruby. Responsibilities include designing reliable systems, troubleshooting issues, writing comprehensive tests, contributing to code reviews, supporting infrastructure, and working across multiple programming languages. The role requires production software engineering experience, distributed-systems knowledge, independent problem-solving, and willingness to learn Ruby and additional technologies.

Build fault-tolerant, self-healing infrastructure and tooling; improve observability, telemetry, logging, and alerting; scale a HashiCorp Nomad service fabric; perform capacity planning and load testing; establish SLOs and error budgets; support production systems and mentor engineers in site reliability practices.

Own and improve the Linux production infrastructure, including performance tuning, incident response, configuration management, container orchestration, networking, proxies, virtualization, secrets, observability, and automation. Develop Bash and Python tooling, manage infrastructure through Git and code review, support Redis and RabbitMQ, write postmortems and runbooks, and guide reliable system design in a regulated, revenue-sensitive fintech environment.

Own the company’s organic growth strategy across SEO, generative AI search optimization, and app store optimization. Define KPIs, build performance dashboards, lead and develop the organic team, and connect search insights to traffic, rankings, pipeline, and acquisition outcomes. Partner with Product, Content, Brand, Engineering, Compliance, and experimentation teams to improve website structure and content while maintaining regulatory alignment. Manage the organic growth technology stack and report performance and strategy to marketing leadership.

Design, build, and own backend systems supporting order handling, ledgers, settlement, and production operations. Partner with product and cross-functional teams to plan and deliver features, provide technical leadership and mentorship, conduct high-quality code reviews, establish engineering standards, troubleshoot complex production issues, evaluate new technologies, and participate in on-call support.

Provide 24/7 weekend and overnight trading support and risk monitoring for futures, options, and 24-hour products. Resolve trade disputes, monitor account risk, perform customer callouts, troubleshoot platform issues, escalate incidents, document handoffs, and collaborate with Risk, Compliance, Banking, and Engineering. Make independent decisions under pressure and support customers via phone, email, and chat.

Provides high-volume customer support for a retail brokerage through phone, chat, and email. Assists self-directed investors with complex options order execution, account management, trading platform functionality, futures and options on futures, and portfolio margin accounts. Analyzes customer positions, explains strategy advantages and disadvantages, identifies customer needs, and delivers timely trading solutions. The role is fully in-person in Chicago, Monday through Friday, and requires FINRA Series 3, 7, and 63 certifications.

Own product design execution across web, desktop, and mobile trading platforms. Build design-system foundations including tokens, components, guidelines, navigation standards, and documentation. Partner with product and engineering teams on scope and implementation quality, maintain high visual and interaction standards, and mentor designers. The role requires experience designing complex, data-dense interfaces, demonstrating measurable outcomes, and working in regulated financial environments.

Lead design for complex trading features across web, desktop, and mobile. Own end-to-end product design, participate in discovery and user research, propose and analyze A/B tests, collaborate closely with PMs and engineers, mentor designers, and connect design work to business metrics like conversion, retention, and engagement.