Tandy Leather
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Consumer Web • Fashion • Retail
Provides Tier 2 technical support across corporate offices, distribution centers, and retail stores. Resolves ITSM tickets within SLA, administers identity and endpoint systems, troubleshoots networks, hardware, POS devices, Zebra equipment, and Microsoft environments, and delivers white-glove executive support. Improves ITSM workflows, documentation, automation, knowledge resources, and service desk operations while contributing to technology projects.
