Jobs at Tandem Bank

Manage late-arrears cases across mortgage, motor finance, and unsecured lending. Responsibilities include customer contact, arrears collection, income and expenditure assessments, forbearance decisions, repossession and enforcement activity, complaint handling, vulnerability identification, regulatory correspondence, and compliance with FCA, MCOB, CONC, CCA, and GDPR requirements.

Manage late-arrears accounts across mortgage, motor finance, and unsecured lending. Contact customers, assess income and expenditure, negotiate repayment and forbearance options, manage repossession and enforcement cases, identify vulnerability and complaints, issue regulatory correspondence, and ensure compliance with FCA, CCA, GDPR, and customer-treatment requirements.

Manage late-arrears accounts across mortgages, motor finance, and unsecured loans. Contact customers, assess income and expenditure, negotiate repayment and forbearance arrangements, manage repossessions and enforcement cases, and support customers experiencing financial difficulty or vulnerability. Ensure compliant documentation, complaint handling, fair customer outcomes, and adherence to FCA MCOB, CONC, CCA, GDPR, and internal procedures.

Leads Tandem’s Compliance function on a fixed-term assignment, providing second-line oversight of the Motor Finance Redress Programme, regulatory advice, compliance monitoring, governance, assurance, and Consumer Duty implementation. The role advises senior stakeholders, supports FCA engagement, manages regulatory change, oversees remediation, identifies conduct risks, and develops a high-performing compliance team within a UK regulated financial services environment.

Build and manage relationships with used car dealers and brokers across a defined territory. Generate new partnerships, manage existing accounts, negotiate competitive motor finance terms, attend face-to-face meetings, provide customer service, and achieve sales and performance targets while following company policies and regulatory requirements.

Develop and manage relationships with used car dealers and brokers across a defined geographic area. Generate new partnerships, support existing accounts, negotiate competitive motor finance terms, attend face-to-face appointments, provide customer service, and achieve sales and performance targets while complying with company policies and regulatory requirements.

Build and manage relationships with used-car dealers and brokers across a defined geographic patch. Generate new business, manage existing accounts, negotiate competitive motor finance terms, attend face-to-face appointments, provide customer service, and achieve sales and efficiency targets. The role requires independent prioritization, clear communication, strong organization, presentation skills, and compliance with company policies. Previous motor finance or motor industry experience is preferred but not essential.

Develops and manages relationships with used-car dealers and brokers across a defined territory. Responsibilities include acquiring new partners, managing existing accounts, negotiating competitive motor-finance terms, attending face-to-face meetings, providing customer service, and meeting sales and efficiency targets. The role requires independent territory management, clear communication, strategic thinking, regulatory awareness, and regular collaboration with internal teams.

Build and manage relationships with used car dealers and brokers across a regional patch. Generate new partnerships, manage existing accounts, negotiate competitive motor finance terms, provide customer service, and achieve sales and efficiency targets. The role involves face-to-face dealer meetings, telephone and email negotiations, independent prioritization, presentations, regulatory awareness, and participation in team meetings.