Jobs at Talent Management Solutions

Provides analytical and technical support for global HR systems. Responsibilities include Workday configuration, testing, documentation, troubleshooting, user support, ticket resolution, audits, EIB data uploads, dashboards, advanced reporting, process optimization, system training, and stakeholder collaboration. Maintains HRIS data accuracy and policy compliance while supporting new functionality and enhancements across multiple Workday modules.

Provide first-line technical and product support for Jonas Club ERP users through phone, email, chat, and ticketing systems. Diagnose software, network, and system issues; guide clients on product features; document support activity; escalate complex issues to Development, QA, and Product teams; and assist with booking, membership, and club-service inquiries. The role also contributes to knowledge-base updates, customer satisfaction improvements, and broader service-process refinement while working rotating 24/7 shifts.

The SQA Trainee joins the QA team and progresses from training to apprenticeship, with potential permanent employment. Responsibilities involve learning software quality assurance and testing concepts, evaluating systems, identifying weaknesses and bottlenecks, working with databases and SQL, using basic test automation tools, and applying version control. The role requires analytical problem-solving, attention to detail, communication, organization, teamwork, and independent work while supporting an onshore R&D team.

Develop standards-compliant websites and browser-based applications from business requirements. Responsibilities include translating designs into functional web solutions, estimating and planning development work, maintaining quality standards, managing priorities, and collaborating with technical teams. The developer will use AI-assisted tools for requirements analysis, coding, testing, documentation, reviews, and support while validating outputs for correctness, security, maintainability, and business alignment.

Provides first-line technical support for Jonas Club ERP users through phone, email, chat, and ticketing channels. Diagnoses software, network, and system issues; explains product features; documents support activity; escalates complex issues to Development, QA, and Product teams; and supports booking, membership, and club-service coordination. The role also contributes to customer satisfaction improvements and knowledge-base updates while working rotating 24/7 shifts.

Monitors payment transactions and merchant activity for fraud, abuse, and policy violations. Investigates and escalates flagged transactions, assesses merchant risk, documents cases, recommends account actions, and collaborates with onboarding and compliance teams. Reviews chargeback claims, analyzes trends and root causes, recommends prevention measures, coordinates dispute resolution with support, finance, and legal teams, and maintains chargeback reporting and performance metrics.

Join the QA Automation team as a trainee and progress through training and apprenticeship toward potential full-time employment. Responsibilities involve applying software quality assurance and testing concepts, developing programming and scripting skills, writing and executing SQL queries, evaluating systems, identifying weaknesses and bottlenecks, and supporting test automation. Strong analytical, problem-solving, communication, teamwork, and organizational skills are expected.

Join an R&D team as a Trainee Software Developer and complete 3 to 3.5 months of training in enterprise application development. Responsibilities will involve applying object-oriented programming, .NET, JavaScript, Angular, SQL, REST APIs, Git, data structures, algorithms, software design, and AI application concepts. Successful performance may lead to full-time employment.

Performs hands-on manual testing of enterprise clinical software applications, creates and executes test cases, verifies data scenarios using SQL, tracks defects, and supports timely, high-quality releases. The role works within Agile/Scrum development teams and may evaluate AI-driven testing and AI-assisted tools for test generation, debugging, test-data creation, defect prediction, and coverage optimization.

Join the QA team as a trainee and progress through training and apprenticeship toward potential permanent employment. Responsibilities involve applying software quality assurance and testing concepts, writing and executing SQL queries, using programming and scripting skills, evaluating applications, identifying weaknesses and bottlenecks, analyzing data, and solving problems while collaborating with an onshore R&D team.

Designs, maintains, and executes automated UI and API tests for web, desktop, mobile, and API applications. Responsibilities include functional, regression, integration, system, end-to-end, and database validation; developing testing strategies; integrating automation with CI/CD pipelines; investigating application, API, database, and automation failures; and collaborating with distributed Agile engineering teams. The role also uses AI-assisted tools to improve test generation, execution, maintenance, and QA productivity.

Own and improve AWS and Windows-based production infrastructure for a high-availability SaaS platform. Responsibilities include administering RDS, EC2, SQL Server, Active Directory, DNS, messaging, load balancing, networking, patching, monitoring, backups, disaster recovery, security, and AMI lifecycle management. The engineer will lead incident response, root cause analysis, automation, documentation, deployment reliability, cost visibility, and cross-functional operational improvements.

Own and extend Playwright/TypeScript automation across web, mobile, and staff-portal platforms. Build reliable smoke, regression, API, schema, and contract tests; perform exploratory and real-device testing of Flutter iOS and Android applications; manage test data and environments; validate multi-tenant, multilingual, offline, accessibility, and regional behavior; use AI coding assistants responsibly; and triage defects within Jira while collaborating closely with developers.

Provide first-line support to Salesforce users, manage tickets, troubleshoot basic issues, maintain CRM data quality, and assist with onboarding and access requests. Support reports, dashboards, UAT, system testing, documentation, and Salesforce enhancements. Collaborate with Sales Operations and the Salesforce Administrator to improve platform adoption, resolve issues, and maintain efficient day-to-day Salesforce operations during a 12-month contract.

Provides second-line internal IT support across desktop, server, Active Directory, networking, telephony, cloud services, firewalls, antivirus, and Microsoft Office. Responsibilities include configuring computers, troubleshooting enterprise solutions, managing support tickets, creating user guides, documenting processes, patch management, asset tracking, and internal audits. The role also requires clear communication with users, escalation of complex issues, and collaboration on projects.

The SDET will design and build scalable automation frameworks and create automated tests across unit, API, and UI layers. Responsibilities include developing C#/.NET test solutions, automating UI tests with Playwright, validating RESTful APIs, performing SQL database checks, debugging issues, maintaining CI/CD pipelines, and collaborating with global Agile/Scrum teams. The role also requires clear technical documentation, strong analytical skills, and effective communication.

Provide software support to dealership customers through email, phone, and chat. Troubleshoot product, accounting, software, and hardware issues; manage tickets; follow up with customers; maintain high satisfaction and ticket accuracy; create knowledge-base articles; test and replicate reported problems; and keep internal tools updated. The role also requires learning dealership operations, maintaining basic bookkeeping knowledge, and occasionally attending industry events or conferences.

Execute SEO and local profile strategies to boost organic visibility and leads. Manage Google Business Profile, Bing Places and Apple Business Connect listings, perform keyword research, on-page and technical SEO, collaborate on SEO-friendly content, analyze performance with analytics tools, and deliver reporting and recommendations to stakeholders.

Design, develop, and deploy AI solutions using LLMs, autonomous agents, RAG, embeddings, and intelligent automation. Integrate AI systems with enterprise applications, APIs, databases, and cloud platforms while collaborating with Product and Engineering teams. Research emerging AI technologies, improve product workflows, and apply machine learning to business challenges. The role also involves software development in Java, microservices, testing, code reviews, mentoring, agile collaboration, and potentially WebRTC and SIP integrations.

Lead the design and implementation of AI-powered solutions, reusable frameworks, and engineering standards. Drive AI adoption across software development and QA through AI-enabled lifecycle practices, productivity tools, governance, training, and technical playbooks. Evaluate emerging AI technologies, mentor engineering teams, define AI roadmaps, and support production-ready solutions that deliver measurable business value across organizational units.